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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and efficient installation of the Add-On Soundbar Setup. Many found the technician to be professional and knowledgeable, and appreciated the device's connectivity. However, some customers reported issues with the soundbar's longevity and compatibility, as well as difficulties with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,911 reviews
  • Rated 5 out of 5 stars

    Improved sound thousand fold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar made all the difference in the audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and mounted the TV quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deal from Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and choice for Audio SetUp, best store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The garner store cs we great! We will make this our store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our tv , the mount operates as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reese was amazing mounting my tv’s in both rooms!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good services. techs helped with questions that i had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up our outdoor tv, receiver etc. , but knocked a hole in our wall. They took pictures and said they would turn it in for repair and of course we never heard from Best Buy to fix our wall. They also cut our cable line in the process and it cost me $40 to have Time warner come out and fix that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and knowledgeable. Made this moved much easier for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where all some with everything. On time and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having someone set this up for me, simplified process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth it. I've used the service at least 5 times to treak my new pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what he was talking about and made some good recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the experts do the set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy! Worth every penny! Very professional set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential for non-technical people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great support from the Geek squad in setting up my new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my speakers and receiver thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second sound bar that was installed this year. The first one completely stopped working. They installed a new one for me. I’ve been having trouble with that one also. The volume will go from 36 to 56 or 28 to 45 it just skips all over. It doesn’t do it every day but it’s frustrating. Sometimes it will land on a volume number and there will be absolutely no sound. I’ve been trying to get help from the geek squad and I’m getting nowhere . Very frustrated.The people at the Mansfield Best Buy have been wonderful, I only have issues with the people that you have to talk to from the geek squad. The people from Mansfield that install the stuff have been wonderful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys where polite and accurate New the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took their time and did a great job of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people worked well together and cleaned up

    I would recommend this to a friend