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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time they walked me through every thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great experience with our Geek Squad service and support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set up, but took longer than expected and need unexpected add ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a professional and wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people worked well together and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with having geek squad do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek squad team was extremely knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt O, did a great job on the install of the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job hooking up my system!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" QLED Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad dialed in this massive tv and it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and va!ue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value, competitive price with other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician set up basic audio perfectly, works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very knowledgeable and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very help full did a good job putting up the tv and kept things clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend this set up to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came were very knowledgeable,and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were very helpful with the audio setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geeksquad performance takes the mystery out of the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable, made technical service very clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV install--so-so soundbar connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was working fine before the new TV was connected. Now, we have to keep changing the source every time we switch from one platform to another. I reset the TV to see if that will help. time will tell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed extra help w/ set up and it was cheerfully given

    I would recommend this to a friend