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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and efficient installation of the Add-On Soundbar Setup. Many found the technician to be professional and knowledgeable, and appreciated the device's connectivity. However, some customers reported issues with the soundbar's longevity and compatibility, as well as difficulties with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,911 reviews
  • Rated 5 out of 5 stars

    Nice setup. Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know their stuff about your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On: Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of my Geek Squad installation of TV, Sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi this was a great job done professionally and quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well it works with some fiddling...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted best buy after I bought a new (to me) house. The former owner had best buy set up the house sound system and recommended I do the same. I gave them a blank check and told them "I stream music off of amazon and files on my pc/phone, and want the tv over the sound system as well". I was using an Onkyo receiver that the former resident had sold to me. Should be simple?! Not quite turn-key as was represented. I had the audacity to text the tech a day later with a question about the system dropping the Bluetooth connection and asking for suggestions on troubleshooting. Crickets... I'm not a tech neophyte and just needed a little direction...

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thanks for taking time to reach out to us about this. We totally hear you on that one and apologize for the lack in communication. With an awesome setup like this, I'd recommend working with our Magnolia Design Centers within some of our Best Buys. They specialize in the home theater area and would be a great resource if need be. I hope this helps out! You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 3 out of 5 stars

    Geek squad instal of soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, but it seemed like he was in too much of a hurry. I'm still not sure if the system is hooked up the way its suppose to b.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIx sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service Technicians have great knownledge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    remote audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either incorrectly programmed remote or receiver is not behaving as it should, but often picture doesn't come up but sound does, can't get cable to even start, interface has to be not right. When it acts up, it can be a very frustrating, time consuming experience to get it to respond to the venue desired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know there dojng no questions asked very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and clean there was no mess when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set up was quick and was very done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have never let me down- excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, knowledgeable, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a straight forward task dealt with aplomb;many thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great trv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv glad went with a 50 inch fits in well in our room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys from Best Buy did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about the extra bucks, but glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed set up of surround sound for stereo and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by geek squad. Happy with everything ing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yes and no answer to recommending Geek Squad Servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than just the tv speakers, but needs to be adjusted. If we ever get to have the geek squad member here again (have called and called and called) it might get adjusted. Paid for Geek Squad service. Very disapointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound setup wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect geek squad work on setting up my system !!

    I would recommend this to a friend