Customer Ratings & Reviews

This guys saved me lots of aggravation when they hook my Sonos soundbar to my Sony TV and the ARC set up wasn’t working and come to find out that Sony pushed a firmware update and finding out that Sony has a history of not playing nice with other manufacturers in many cases.

the agents were very friendly and knew their stuff.i will recommend to my friends and family. thanks again

The Geek Squad hooked up our new TV to our existing sound bar. Oh my goodness, it sounds better than it ever has. I am guessing our old TV was never hooked to the sound bar properly. Good job Geek Squad.

Sound is great, I am devoted to Samsung products. My install team is the best.

Tv was mounted. Quickly and explained all. Soundbar installed and sounded great

Our tech that came to our home was very knowledgeable and showed us everything we asked him to. We know how to use it very well.

Great to have skilled personnel to back up the products that Best Buy sells. You can buy tv and audio products most anywhere but it’s not the same as having the Geek Squad to help with installation. Two thumbs up!

The Sony TV sounded okay by itself but THIS SOUNDBAR SOUNDS AWESOME! It has a middle speaker so you can actually hear what is being said on the TV plus the surround sound is wonderful.

I love my sound bar - makes me feel like I'm at the movies. The sound is so clear and detailed. The Geek Squad did an excellent job installing the sound bar and really make it such an asset

The Squad set up the sound system very quickly and efficiently. They were very helpful in making sure we knew everything we need to know for great sound.

We are so happy that the staff at our local Best Buy in Davenport, worked with us to get the best sound possible with our sound system. We have never seen such dedication to see that we were satisfied. It took several Geek Squad trips and replacement sound bars to make it right, but it finally happened. THANK YOU.

The Geek Squad did a wonderful job setting up my new TV with my soundbar system. They were professional, prompt and knowledgeable of my equipment. They protected my space by wearing mask and shoe coverings. I recommend you put your tech needs in their hands.

The geek squad did an excellent job they introduced themselves they told what they were doing and was done in no time. Very professional and pleasant even their apprentice knew what was going on and chime in.

Agents game in a timely fashion and quickly installed the sound bar. They also answered my questions and gave me various options available on its operation so I could make an educated choice.

Setup my soundbar connected to my tv and showed me how to use it. Very professional and prompt.

Dave and Spencer brought in the sound bar package, unpacked it and proceeded to connect and start it up. They were technically very proficient and equally important they were very personable and conscientious. Going above and beyond their task they reset all three control devises to one and noting that the picture was not the best it could be, voluntarily made the needed adjustments. We could not ask for a better experience from two very professional technicians. If you need technical service and have these two gentlemen provide the service I am totally convinced you will be extremely happy. Paul G Jucha

The agent came mounted my sound bar to the TV and showed me how to work everything. She was great at it as well. Hope to get her again.

The geek squad was extremely professional. They were extremely knowledgeable about the items that I had purchased and set them up perfect. Extremely pleased with their service and will use them for all of my large purchases.

I appreciate that fact he took time to speak with me while getting things set up to make sure it was running correctly.

The agents were very professional and hooked up my tv and sound system. They did an amazing job and explained everything and how it worked to my husband and me. Very happy we had this done, now we can use our awesome sound system and know what we are doing!