Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7911 reviews
(7,911 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
neat and quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great! He was neat and on time. I would highly recommend the Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Install Sony Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician immediately knew what to do. Programmed system and it works perfectly.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Professionals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad are very professional installers. Recommended!
I would recommend this to a friend Rated 5 out of 5 stars
Friendly and professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and friendly staff. On time for appointment and very helpful and informative!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar setup is a must for all video customers!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soundbar setup for sure!! very high-quality service and product!
I would recommend this to a friendRated 5 out of 5 stars
Thank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great excellent service on time friendly would recommend them to my friends and family
This review is from Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Unfortunately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was supposed to be available 24th of January to be installed the same day in Best Buy screwed up the order now I have to wait a week or longer to receive my replacement sound bar
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Great team
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technicians, very professional & friendly. Worked fast & completed work with no issues
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service we received was excellent. Our receiver for our sound system works fantastic!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Don’t charge if customer has total coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad techs did the job of installing the speaker. However, a tech could have installed it over the phone instead I paid $90.00 for the tech.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed surround sound quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the surround sound exactly as my husband ask. They were very helpful in showing us how everything worked
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy is how it went.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service men where great with the setup and couldn't have been better people.
I would recommend this to a friendRated 5 out of 5 stars
arc beam sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly installed my sound bar and explained all features, very good service
This review is from Soundbar Setup
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 2 out of 5 stars
Wasted $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad determined Soundbar was defective. $99 and would need to pay additional $99 to set up a replacement!
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Fix on going problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so great as always! I would recommend the Geek squad to anyone! They always solve our problems!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Home theater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in 15 minutes and i was good to go.it didn't take to long they just trouble shoot a couple things and i was happy.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came to my house was fantastic. He was able to get the TV hooked up and working.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installs Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent connected a sound bar to our new TV during installation and made it so easy to understand.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the store for a specific product for my Wi-Fi. The girl that helped me was very helpful. I had some questions about the 12.5 in. iPad & she answered them in a way I understood.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed a sound bar and set up the remote so that I could use the TV remote to control the sound bar. Great service, arrived on time. Very professional.
I would recommend this to a friend