Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Details matter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and eye on detail. Installer supplied anchors that were needed to install the sound bar how I wanted it.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Everything hooked up great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked everything up professionally and quickly, and took away all boxes.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service & technical overview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated & connected tv sound system to include sound bar and three speakers
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
diagnosed my problem with my sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.salesman was very informative of what I was purchasing
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Aleksander set us up with new gear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aleksander is very knowledgeable and thorough, was honest about our products, and helped us fix our problem.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very knowlegable and professional as the tech installed my sound bar.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rules
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a awesome job setting my Roku sound bar pro up and did it fast
This review is from Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Service description
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed a tv and sound bar, which they did a good job and I have no complaints. However, if opening the box and plugging in the sound bar to the tv and outlet is a $50 service that is absurd. This should be included in the install charge that I was charged for not this basic audio set-up. The geek squad consultant who came to my home for the consultation didn’t indicate this would be charged. The local BB store is the one who was adamant about this. I plan on taking this up with them. I would only recommend this if you have other audio components that need to be connected to a surround system.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad installed my new receiver.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a fantastic job! Very professional, answered all our questions.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great support with connecting my soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were very knowledgeable and solved my issue without me needing to buy anything else!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent did an admirable and professional job
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 2 out of 5 stars
Wasted $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad determined Soundbar was defective. $99 and would need to pay additional $99 to set up a replacement!
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Quick fix to problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome! the technicians were knowledgeable and quickly resolved my issue. Highly recommend!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people came in and installed our tv on the wall
I would recommend this to a friendRated 5 out of 5 stars
Good work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did the job effectively and cheerfully. 8 extraneous characters. I hate surveys. Make work for marketing grads.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thexagent installed the sounvar quickly and verified it is correctly operational.
I would recommend this to a friendRated 5 out of 5 stars
Geek guys are great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great and verybhelpful. They answered all my questions.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Found Problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was courteous and thorough. He found a problem with my sound system and fixed it.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad insyalled my Tv and soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did an outstanding job of setting up my tv and soundbar
I would recommend this to a friendRated 5 out of 5 stars
Setting up BigPapi TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried two different avenues for sound ARC and Optical for best sound. Settled on the ARC
This review is from Soundbar Setup
I would recommend this to a friend
