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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 7,911 reviews
  • Rated 5 out of 5 stars

    Quick fix to problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome! the technicians were knowledgeable and quickly resolved my issue. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys are great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and verybhelpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thexagent installed the sounvar quickly and verified it is correctly operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insyalled my Tv and soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job of setting up my tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technican did a excellent job installing my sound bar system! A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did the job effectively and cheerfully. 8 extraneous characters. I hate surveys. Make work for marketing grads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and thorough. He found a problem with my sound system and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and were great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up BigPapi TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different avenues for sound ARC and Optical for best sound. Settled on the ARC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a tv and sound bar, which they did a good job and I have no complaints. However, if opening the box and plugging in the sound bar to the tv and outlet is a $50 service that is absurd. This should be included in the install charge that I was charged for not this basic audio set-up. The geek squad consultant who came to my home for the consultation didn’t indicate this would be charged. The local BB store is the one who was adamant about this. I plan on taking this up with them. I would only recommend this if you have other audio components that need to be connected to a surround system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clearing up a wall full,of cables

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional. Every thing was good.They kept me informed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, sound syste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable, polite, good listeners! Very respectable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    able to hook up already purchase sound bar to my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my sound bar directly to the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad knowledge and fast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my soundbar and subwoofer fast with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very kind and professional. I have recommended Geek Squad to many people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was very professional and friendly. He quickly got my soundbar installed and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up sound bar efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable. Polite and helpful. Answered any questions I had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for a Sound Bar. The second time was much better. Looks so much better. Don,t have cards hanging down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, arrived timely and was knowledgeable.

    I would recommend this to a friend