Customer Ratings & Reviews

Connected along the samsung Qled Tv. The combination is so good. Good quality soud and you can hear when a pin drops, its so clean. I love it.

The Geek squad is on my contact list. They took away my old TV but first help me find a new TV on sale on the website, went and got it and set it up. Huge help

The installation went fine. The rear surround sound speakers do not seem to work. The wifi was not connected to my smart phone and the functions were not explained on the remote or the lights in front of the soundbar. They just seemed to be in a hurry.

Agent arrived exactly on time with a trainee in tow. Was very efficient and set up the soundboard quickly and to my wishes. Offered very good suggestions how to get better results and I agreeded.

The Geeks did a great job setting up my 55 inch TV, Bose 700 soundbar and 700 subwoofer and full motion wall bracket. They hid the wires with an outlet kit. They knew what they were doing and did a professional and neat job.

Never being able to get a speaker balance that was good for my hearing the Techie knew just what was needed. He taught me how to accomplish it with my existing and ample receiver. Now I enjoy music as well as the 5:1 sound I'd been missing. Well worth it.

The team that connected my new TV to my surround sound and performed all the necessary adjustments within the setup process did a great job. They were quick and efficient. They didn't leave until I was satisfied with the setup and they were happy to answer any questions I had. Nice job!

Prompt delivery. Pleasant technicians helpful in the total process.

Both agents were friendly and answered our questions very professionally. We felt like we could use our equipment efficiently following their advice.

I had two guys swap out a tv and connect a sound bar, and they were awesome! Could not have been any happier with their service. Thank you so much!!

SUPER! We have a 2-year plan with the Samsung QN90C TV we bought from Best Buy. We called because the Samsung soundbar we got from BB wasn't pairing well. BUT it did pair. Tyson, from the Geek Squad, spent 5 minutes here. Didn't need to do much. Just checked things, which was fine. He CANCELED the appointment. It was VERY MUCH appreciated. A BIG THANKS for the honesty of the Geek Squad.

The geek squad was very knowledgeable in setting up our sound system and took the time to ensure we knew how to run the system.

Team on 1/16/25 found Boise sound bar was defective and contacted Best Buy for replacement and scheduling of replacement time. They were superb and deserved A+ for their service. Relieved all our anxiety and concerns.

the technician is great. I thank you and the Geek Squad for doing the job that they do.!!! He understood what i was talking about and was able to give us the privilege of enjoying better sound than our Samsung TV produces.

the agents did a great job of setting up my sound bar with sub-woofer and 2 speakers.

After mounting our TV, the agents connected everything including the sound bar. Ran the audio to make sure it was all working correctly and set up the sound bar’s settings as well.

After going in the attic numerous times it was decided that the survey team did not do their job well. They encountered several issues and ran out of time to deal with speakers. They did mount the tv, connected it to tuner and existing speakers but not the new ones. It will be rescheduled for Oct. TV's One Connect hub was installed with velcro and fell right off the back of TV. Following day I had to call to have them zip tie it as I originally had asked them to do. Zack and Pree both worked really hard to come up with a resolution. Hopefully they will come back in October. I don't want to go through this ordeal again. The survey team that came a couple of days before should have been the ones to go in the attic to look at the existing ceiling surround speakers. They did not and were glad that they did not have to.They spent maybe 10 minutes looking around, tested the speakers for connectivity, found no issues. Surprised me when the install team found nothing but issues.

the geek squad guy i got was chris vert. man does this guy know his stuff or what!!! not only very knowledgeable but very personable as well. best but know what they have in this guy?? maybe. after his help on my theater i was so impressed i spent 4500.00 on whole house music only because of chris

All of the Home Theater installation people are wonderful. It was Ludwig that installed my Sound Bar. Knowledgeable, friendly, cleaned up after himself and made sure I knew exactly how it works.

They hooked up the soundbar to my TV and I am more than satisfied with what they did. I would recommend them in a heart beat.Ge