Customer Ratings & Reviews

The guys were very professional and knowledgeable with the product they installed. They gave my wife and I tips on how to operate and how properly maintenance .

the agent was patient, professional and took time to explain nuances of the install and operation of the sound bar. He was responsive to questions by myself and my wife.

Love it. I recommend this to everyone. I should have bought it right away

My agent was fantastic! She was friendly and professional!

The geek squad did a very professional job of setting up the tv assembling the tv stand & the sound bar, my rating is 12 of 10.

The installers arrived on time. They installed the bar works fine.

The Geek Squad did a great job adding my newly purchased Bose Soundbar and Subwoofer to my new TV. They explained the remote which accesses the systems audio with one button. They also bundled all the exposed wires into a tight neat column. It looks and sounds great.

I was so impressed with the 2 technicians who came to my house. They were knowledgeable and polite finished in a good time frame. I'm very happy with this service.

The Geek Squad was amazing in advising and setting up my very complex 9.2.2 Home Theater and surround sound. Michael & Beau are real pros and I found there knowledge to be invaluable.

Super helpful during installation and very thorough educating us with system

Wonderful and friendly service from the expert from Geek Squad who installed my sound bar on my new tv. Fast, efficient and excellent installation. I will definitely use the Geek Squad for any installations I might need in the future.

Although I was only expecting the technician to give me an estimate he completed the work in this visit. However, as I did not know the cost I was surprised to learn it cost as much as it did and so inquired about the cost If I had the total tech support. He said he could not sign me up for it at that time but I could call and probably sign up for it with that visit then credited under the program. However 3 phone calls with very long wait times on hold did not connect me to supervisor as I requested. I have always found the in store customer service to be very good and the technician took care of my issues but THE CUSTOMER SERVICE BY PHONE IS AWFUL!!! I may recommend Geek Squad but with the caveat about phone customer service. And the cost for less than an hours work was unreasonable

The two guys that came over to install the TV did an exceptional job! I highly recommend this service.

The Bose Soundbar is a great addition for our TV. Jordan, Geek Squad, completed the set up like magic, the sound is great.Thank you Jordan

The tech knew the product and was able to set it up in a matter of minutes. He tied in all our sound equipment and then adjusted the level to meet our requirements. He gave us full details on how to operate and resync if we somehow managed to get them out of sync (we did) -- but got them back in sync with just a couple of clicks

Gregory and Patrick were fantastic. Really took their time and explaining issues. Unfortunately after they left I noticed subwoofer was not producing sound.

The TV didn't have a required port and the installers connected it thru blue tooth. no wires perfect

So these guys came in and literally cut the holes, ran the wire across my ceiling in my 2 story house, installed the speakers... this was an all day ordeal and Best Buy did it very inexpensively! I am very happy with my finished product!!!

Thank God for the Geek Squad, when our sound bar went out they helped put the sound back on , because we had to wait for Bose to fix our sound bar. We would have been without sound, for weeks til we got the new sound bar.

Very professional and knowledgeable about the issue I had. They where able to solve my issue in no time. Also very knowledgeable about like products! They have helped me over the phone, in store, and at home. Definitely recommended!