Customer Ratings & Reviews

The agent installed my Sonos sound bar to my Samsung tv and programmed both to work from my remote. Looks good and sounds great. I’m very happy with this purchase.

The Squad did an excellent job of hooking our sound bar to our TV. They were on time, cleaned up the work space and explained what they were doing and gave instructions for use. They were very professional.

Sound bar is very good. Wofer does not stay on.service on installation was excellent.

The service I received was outstanding. Relieved to have joined the Geek Squad, Thank you for the quality service.

Had to integrate a Zumo box into a tv using Sonos technology. It was seamless integration and works perfectly. Cannot have not imagined how wonderful it turned out. Had no familiarity with any of the equipment and had no chance of getting it to work. The service was worth the price saving the cost to replace the equipment. Glad to have pursued this through Best Buy!

Wonderful service. Fixed sound bar problem and security camera problem by the same guy. Prompt timely arrival. Very happy with Geek Squad service.

Fiona from Geek Squad was friendly, helpful, efficient. I'm happy

They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

Recently switched from DirecTV to streaming content using the Roku device. Set up was easy with the exception of having the remote control the Sound Bar volume. The Geek Squad representative was able to resolve the issue and everything works great.

The Squad member diligently and professionally connected Bose speakers and other equipment to my wall mounted TV while securing the equipment in a specially designed cabinet.

The technician who recently installed a Tablo recording device and a DVD player did a great job. He wasn't familiar with the Tablo unit, but knew who to call for the information he needed to set up the unit. He made sure I knew how to operate the Tablo before he left.

Just bought a new build home. The squad had to run wires through channels in the wall for my home theater. They were polite and went right to work. Cleaned up after themselves. I also had a washer dryer, refrigerator installed. They were also awesome!

The installers were great. Cleaned up everyting whe the job was done. Took out the cardboard, broke it down and placed it in the the recycle bin.

the agents did a great job of setting up my sound bar with sub-woofer and 2 speakers.

as usual the Geek Squad showed up big time...they hooked up my Sonos beam with no problem....showed me how to get the best out of the product.....great guys!!!

SUPER! We have a 2-year plan with the Samsung QN90C TV we bought from Best Buy. We called because the Samsung soundbar we got from BB wasn't pairing well. BUT it did pair. Tyson, from the Geek Squad, spent 5 minutes here. Didn't need to do much. Just checked things, which was fine. He CANCELED the appointment. It was VERY MUCH appreciated. A BIG THANKS for the honesty of the Geek Squad.

Steve did an excellent job with the installation and explaining the issue with me. Very helpful and informative job to him and Mr.Miller.

The two guys that came over to install the TV did an exceptional job! I highly recommend this service.

Quick and efficient. They know their stuff! I had hoped that some of the cables could have been organized better but that's perhaps wishful thinking on my part.

The agent took the time to review options with me. He was on time, professional and extremely efficient. He took the time to explain the sound bar! Really great job!!!