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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Sonos sound bar to my Samsung tv and programmed both to work from my remote. Looks good and sounds great. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend them ,they are professional and respectful along with knowledge. Thats important. That's the key word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. They ensured that everything was perfect. I could not have done this on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, very professional and explained the entire process of installation. He answered any questions that we had and offered advice. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION OF TV AND SOUND BAR, COMPLETE SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUT STANDING SERVICE QUICK FRIENDLY AND PROFESSIONAL. EXCELLENT INSTALLATION

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Correcting my mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (Arthur) rerouted my Roku and connected all my speakers. Then connected everything to my Roku remote. Absolutely wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new receiver and wanted it to be set up with our surround sound correctly Our Agent was great he explained everything he did made sure all components worked and made sure we could operate it on our own. Glad we had the service and would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew the product and was able to set it up in a matter of minutes. He tied in all our sound equipment and then adjusted the level to meet our requirements. He gave us full details on how to operate and resync if we somehow managed to get them out of sync (we did) -- but got them back in sync with just a couple of clicks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job..ontime and exsctly what we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Geek Swuad OnSite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was Geek Squad and very good. Resolved issue with sondbar and TV quickly and explained what they did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. cleaned up when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with ease and the install person was extremely helpful in his instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond work to get my sound bar and my cable connected it took a long time but they never once got frustrated and made sure at work by the time they were done

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well executed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek techs connected all my old stereo speakers receiver, and CD player with brand new wiring in my tight office environment. The sound quality is the same or better than it was 20 years ago! Thank you to the super polite and efficient Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual the Geek Squad showed up big time...they hooked up my Sonos beam with no problem....showed me how to get the best out of the product.....great guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad saves my day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Show up at the appointed time! Very courteous and friendly. Also, gave suggestion on adding turntable to my entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad really knows tech toys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helped me connect all of my devices and TV apps to the TV, including the sound bar. The only thing I forgot to ask him was how to adjust the sound levels on the sound bar. I bought the sound bar hoping it would take care of the echo effect I heard on my old TV, but I am still hearing certain sounds in the background, especially a lot of bass and drum sounds. I will come in to Best Buy and have someone show me how to use the remote to adjusr the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed our tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic!! We love it!! Sounds great! The Geek Squad was really knowledgeable, friendly, and did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my television, set it up for us, connected all of our items and tested each one out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installing TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, quick, friendly service, by knowledgeable people who are very professional.

    I would recommend this to a friend