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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 7,918 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved my audio issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched from DirecTV to streaming content using the Roku device. Set up was easy with the exception of having the remote control the Sound Bar volume. The Geek Squad representative was able to resolve the issue and everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job went much more swiftly than if I was doing it. All items in my system connected for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar installation is great. Sound system w0orks very well with my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I could not have done this job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was completed very quick. After all was done I would have liked more info, perhaps written. Also, when there are questions after using the tv for a time I need to be able to ash questions without so much hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new build home. The squad had to run wires through channels in the wall for my home theater. They were polite and went right to work. Cleaned up after themselves. I also had a washer dryer, refrigerator installed. They were also awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my sound bar and were very pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justus and Nick hooked up my sound bar to my cable and Directv.......their service was very professional and they took the time to explain it to me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad efficiently and quickly installed my c2 and soundbar to my wall. Would recommend for every install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job got everything paired properly. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Soundbar Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung Sound Bar. A Best Buy Geek Squad did the installation. Watch how easy the setup was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technician was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who recently installed a Tablo recording device and a DVD player did a great job. He wasn't familiar with the Tablo unit, but knew who to call for the information he needed to set up the unit. He made sure I knew how to operate the Tablo before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION OF TV AND SOUND BAR, COMPLETE SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUT STANDING SERVICE QUICK FRIENDLY AND PROFESSIONAL. EXCELLENT INSTALLATION

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet Sound from the Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was hooked up and I am very happy with it. The sound is awesome. I wish I hadn't waited so long to have it installed. It's placed in a good spot that doesn't take up any room.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to connect my Soundbar was very knowledgeable. He took his time to make sure everything was connected accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and Bravia Theatre U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Josh are such a great team. They were very professional and answered all our questions. If I need any more help I will be sure to get them to come help us again. Thank you Zach and Josh!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Why does Geek Squad use Third Party service?!?!??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad representatives came for our service. They were very competent and knowledgeable…a huge upgrade from the first appointment encounter we experienced with another person.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Installation, awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and the Geek Squad was great! They answered all our questions and were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Bar set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time. They were professional, courteous, and knew what they were doing. They explained how to operate the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the soundbar installation as part of the tv installation. The total project was very well done but I think it should be bundled as one install and not have an extra charge just for the soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding equipment. A detonate upgrade from previous equipment. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with ease and the install person was extremely helpful in his instructions.

    I would recommend this to a friend