Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7918 reviews
(7,918 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Our Geek Squad Tech the BEST of the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was EXCEPTIONAL in his knowledge, made sure we understood how to operate the TV and Soundbar and explained in simple language what our product will do. GREAT GUY!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
They are the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad people are exceptionally knowledgable! They are friendly, efficient, professional, and focused on customer service and customer satisfaction! They are the only people I will call for any of my audio or visual equipment needs!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't detail the various options on sound. Sound bar has delay in voice in some settings compared to video. Certain settings better for music. No manual. No information online.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar was installed perfectly and sounds great.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Well worth the cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always bring in the geek squad to help me design set up my system so that it works properly every time. No more problems about whether I’ve hooked it up the right way or not, the geek squad comes in to make sure it works for me and at reasonable cost.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad set up the sound bar easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my sound bar and it works well. We are enjoying it.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Tried hard to fix my audio problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My surround sound was an old system but he tried SO HARD and for so long to fix it. He was there for hours but it could not be fixed. He ended up selling me a new audio system for less than $200 which is fine. Not surround sound but the sound is good.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service, worked quickly and efficiently. Personable installers
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Be Lazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re going to mount it . Let Geek squad do it. They will make sure it is centered and level.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Glad I called for the help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellow that came did a great job hooking up my soundbar and explaining operations. He synced everything to my comcast remote which was so helpful.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Went above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was some confusion as to what they were supposed to do when they delivered my floor speakers, but they not only delivered, but set up and equilibrated my sound system. My home theater sounds great!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Cinema Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really excellent sound quality to go with our new TV. Feels like we can still enjoy "big" movie effects! Geek Squad was super helpful, efficient, capable, friendly, and respectful as always.
I would recommend this to a friend Rated 5 out of 5 stars
Great Geek Squad Recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are higher and lower priced sound n=bars out there but this LG 5 channel mid priced unit met my needs. Affordable and buying the TV mounting bracket was worth the extra money. That way the sound bar moves with the TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Got my surround sound back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cats accidently disconnected my Yamaha surround sound system by chasing each other behind where wires were exposed. Wires are no longer exposed so that should not happen again. My Yamaha system is up, running and sounding great! Thank you Geek Squad.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad did a great job on my 55” TV/sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents completed the installation of my 55” TV and sound bar perfectly. Certainly eliminated the headache of doing it ourselves.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Quick Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV and sound bar was connected quickly. The technician orientated me on how to use both of the remote for my TV and sound bar. The technician was kind and knowledgeable!
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 3 out of 5 stars
Sound Bar Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a 2 item install that day, replacement of wall mount and sound bar install. I did over hear the tech stating one screw on the sound bar didn’t match up so he left it out! Coming off of shoulder surgery, the wife helped me and we were able to line it up without much difficulty and installed the missing screw. , overall they were on time and professional.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geed Squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geed Squad did an outstanding job. Really knew what they were doing and took the time to make sure we understood how to operate system.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Agent butter was the best!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek agents were awesome came did all installation. They were so polite, knowledgeable ,help and made us feel confident in their work and sincerety.that is hard to get that type of first Class service.!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fabulous Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is of extremely high quality and very reasonably priced. The sound quality is as good as the very expensive sound bar we have in our other family room.
This review is from Soundbar Setup
I would recommend this to a friend
