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Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,918 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could do what these guys do. I'm pretty good at electronics, but they are so much better at evaluating where to place and how to connect a sound system that it's not even worth trying all that myself. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar system produces Excellent sound!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. Sound just like a theatre.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Installed new sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new sound bar. So far no problems. Old sound bar gave me many problems. Paid a lot for it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came to bring and set up my new TV and sound bar system was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More than a basic setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get more than a basic setup! The service is great! They were knowledgeable and the install looked awesome. All the wires were hidden and my surround sound sounded awesome! They even gave me a display of what my system can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GEEK SQUAD KNOWS THEIR SOUND BARS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Visio sound bar was connected and setup without any problems. The Geek Squad even had good acvice on where to mount the subwoffer for best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad connects Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived at the appointed time wearing the proper Covid safety attire. They examined my my system and correctly made the right connections. My system now sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. It was easy to install. Plus the Tech was able to help me with some headphones for another TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geek squad installed my Sony sound bar correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the money. The only thing I would change is the volume numbers are too small to read from 15 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. they installed my sound bar in mins.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first crew really messed up everything but the TV, but These guys - I wish I could remember their names - made my system sound great! Thank you SO much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came on time. They installed the sound bar and woofer quickly and had it working in no time at all. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech were very professional neat careful not to damage walls...very helpful w my questions on instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. So knowledgeable and helpful. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar/remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician repaired my sound bar and got it running correctly, and he was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks and sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job on installing my new tv and the Sonos sound bar that fit below using the kit I had bought!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect all my devices and in addition reconnected my device that I use to hear through my hearing aids. They (Michelle and Jet) went on line to see instructions for installing and testing it. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly they answered all questions That we had . They were very knowledgeable and it showed during the installation of our tv and sound system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio Setup took a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician worked diligently to set up the audio system and showed me how to work it. However, I could benefit by receiving the in-person instructions again because it was my first time using such a sophisticated system.

    I would recommend this to a friend