Customer Ratings & Reviews

The first technician did not finish the job (said that Best Buy does not allow Geek Squad personnel to stay past 9 pm), and promised to return three days later. He did not. A second crew was sent out and the job was finished and done right.

The agents did a great job connecting our soundbar.

Great sound . Always liked Sony products they’re reliable and last a long time . You get your moneys worth .

The Visio sound bar was connected and setup without any problems. The Geek Squad even had good acvice on where to mount the subwoffer for best sound.

The Geek squad came on time. They installed the sound bar and woofer quickly and had it working in no time at all. Very professional.

The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.

Geek Squad tech, Cameron, was outstanding (!!!!) with the install, even came back when the soundbar wouldn't work and fixed the issue.

The guys installed my sound bar and speakers, and made sure I understood how to operate everything. Very satisfied!

This sound bar installation was great. Set it up to have the best foward facing sound

Great service instAlling sound bar and answering questions

VERY difficult to find, see, and operate the button selections. Overall sound is between fair and good, however still superior than the DTV speakers

agent re-located audio receivers to enable one to be able to paly in dual zones which did not work. also subwoofer produces loud humming noise with and without having receiver on. Overall the setup was very satisfactory.

The technician connected the soundbar to my tv. I needed his service, because I needed to control the volume from the app on my phone. My remote did not support the soundbar. I would never have figured that out on my own. The $100 charge was worth every cent!

The agent remove the old TV and setup the new one . Mafe sure it was connected to other devices.

Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!

The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.

The Geek arrived at the appointed time wearing the proper Covid safety attire. They examined my my system and correctly made the right connections. My system now sounds amazing.

Improved sound and better viewing experience. Sounds are deeper. Techs were great saw I had failed to order a mount kit and brought one with them.

Geek Squad member was. very knowledgable. Spent time making sure I felt comfortable.

Sounds great , very happy with the sound bar.xxxxxxxxxxxxxx