Customer Ratings & Reviews

Geek squad rep did a great job maximizing the quality of my audio set-up and programmed my Harmony remote so that it is very easy for my wife or me to access TV, blue ray player and smart tv for Netflix and Prime video.

Geek Squad Associate Leo showed up as scheduled and changed out our sound bar in a timely and professional manner.

The agent was extremely knowledgeable and connected everything for us. He provided thorough explanation of how to use everything.

This sound bar installation was great. Set it up to have the best foward facing sound

THE TWO MEN WHO SHOWED UP TO OUR HOME WERE EXTREMELY POLITE . I WOULD HIGHLY RECOMMEND THE GEEK SQUAD - IN ADDITION THEY WORE PPE DUE TO THE CORONA VIRUS WHICH IS MUCH APPRECIATED

I was so glad that I purchased this Geek Squad Home Audio Installation Package. I had intended to reuse my old Panasonic Subwoofer with my newly-purchased Sony Home Theater Receiver. The Geek Squad Audio Setup Professional pointed out that I couldn't reuse my old Panasonic Subwoofer with the Sony unit because the old unit didn't have a built-in amp. The old Subwoofer was a passive system, requiring the amp supplied by the old Panasonic Home Theater System. I never would have known this, and I would have been so frustrated if I'd tried to set up the new system myself. We went back to Best Buy and I bought a new Sony Subwoofer, which included its own built-in amp. Thanks!

First off geek squad didn’t install, 3rd party installed my receiver. This gentleman was very helpful explained how to use it. Even offered if I had any questions later to call him. Overall did a great job very professional!

Geek Squad connected the sound bar to my new TV set. The sound comes out simustaneously with the picture and in truly dolby stereo sound. Excellent job.

This soundbar keeps me at home and away from movie theaters. Sometimes it even “shocks” it sounds so close.

The two geek squad agents that came to my house to install the sound bar. Where is friendly knowledgeable, methodical, carried about the person they were, therefore to give him or her the best installation that they possibly could. If ever in the future, I have another electronic device to be installed I will definitely request these two gentlemen.

Technicians swiftly synced my soundbar with new tv. Thoroughly explained how to change settings. Will get an upgraded soundbar soon.

Sound is great--better than expected. Just wish the picture and sound were synchronized all the time.

they showed me where the problem was, even though at the time they could not resolve the issue, they told me what I needed to do to fix the problem

The Geek Squad had my Sound Bar up and running in only a few minutes. Great work. Sounds great!

Geek Squad member was. very knowledgable. Spent time making sure I felt comfortable.

This is my first sound bar. I usually depend on the volume of the TV. I decided to step into the something unique and different. This sound bar works for me!

Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology

Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up

Tech arrived as requested and performed service. He is friendly and well qualified to perform the service requested. Great Service I would recommend Best Buy Geek Squad for service.

Installed new home theater sound system and integrated it into the other devices. Fast, efficient, respectful of the space. Walked us through operation and customized it to our needs.