Customer Ratings & Reviews

Geek squad rep went above and beyond. A true expert and we are very pleased.

Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology

Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up

They mounted hooked up my new sound bar ,is great stereo now , were friendly ,I paid geek squad ,to install is a new service they offer ,I like it . Compete with online

They connect all my devices and in addition reconnected my device that I use to hear through my hearing aids. They (Michelle and Jet) went on line to see instructions for installing and testing it. Works fine.

Super easy and efficient installation. Highly recommend.

The Geek Squad removed my old receiver and installed my new Denon receiver and connected all devices. Did the set up fast and efficiently. Gave me advice regarding apps for the receiver.

The agent told us that our port on the tv was bad and could not be repaired.

works great no complaints trouble free .soundbar was discounted with TV purchase so it made sense to just add it to the TV install date

Justin and Antar were polite. Worked quickly Antar went out of his way to return to fix glitch with the system.

The agent was extremely knowledgeable and connected everything for us. He provided thorough explanation of how to use everything.

Technician worked diligently to set up the audio system and showed me how to work it. However, I could benefit by receiving the in-person instructions again because it was my first time using such a sophisticated system.

The agent connected my sound bar and explained what he was doing and why. He also gave instructions on how to use the remote with my tv and sound bar using only one remote.

The gentlemen knew what to do and went about it quickly and efficiently.

Their soundbar setup was awesome. When we upgraded our TV, they switched our soundbar over to the new TV and changed the soundbar connection from Optic to HDMI, giving us to control the TV and soundbar from the Direct TV remote. This was a huge improvement from the optic connection which required the use of the separate soundbar remote to control the sound which was very inconvenient.

They connected up all of my devices as as my surround sound system. They also set up my remote control to operate from one remote, was patient and friendly they overall did a excellent job.

They came and answered all my questions. I was very pleased with their installation

They did a great job, they knew their stuff, and answered questions. Very helpful.

The agent made my sound bar sound SO much better! He was really nice and helped with some other settings on my tv that really enhanced the picture and sound.

I did have a problem. The sound bar quit, no sound. I unplugged the fiber optic lead and plugged it back in after fiddling with other settings. It suddenly began to work again.