Customer Ratings & Reviews

I was very happy with the soundbar installation. They were extremely professional and completed the task in no time.

I engaged Best Buy Geek Squad to set up a sound bar for my TV that I purchased elsewhere. The technician set it up quickly and and was very accommodating.

The gentlemen knew what to do and went about it quickly and efficiently.

The agent connected all my sound bar devices and surround sound speakers. He even helped with additional bar that was not hooked up correctly without charging!! Love the Geek Squad

For an unknown reason, the Soundbar would turn off, and had to be unplugged and plugged back in to reset. Same with Apple TV. Geek Squad trouble shot and did some "sleep" adjustments, so they wouldn't turn off.

Outstanding service. I feel everyone should have the protection plan and when possible have the qeek squad install. They are very professional and do a fantastic job!

The technician that set up our soundbar was fantastic. I have come across many technicians over our 77 years but this man was very efficient, respectful, courteous, professional, and made sure we knew how to operate the soundbar before leaving. He even said we could contact him if we had any problems! Now That's Customer Service!

The sound bar connection and sync with the TV was done professionally and efficiently and the sound has been great.

The Geek squad installed my TV mount/TV/Sound system. They were extremely knowledgeable about everything and was very quick with installation. I would recommend them to everyone.

My sound bar was not responding to the universal control provided by my content provider. The geek squad reviewed my connections, provided a solution quickly and efficiently. Thank you geek squad.

Easy to sit up. Works just fine. Adjusting sounds easy.

the sound bar is amazing and great quality! the tone and quality is top notch

Very professional and walked us through the setup and operations of the product.

We really like the Sound bar a lot. My husband has a hearing problem but can hear most things with the sound bar. The Geek Squad sent someone out here to take care of it and he did a good job.

They did in minutes what would have taken me hours and a lot of frustration.

The Geek Squad member came in to our house and set up our new stereo for us just the way we wanted. He showed how to maneuver thru everything and make it all work. He did this quickly and accurately.

Super easy and efficient installation. Highly recommend.

They did an excellent job in connecting my SONY Sound Bar that works in tandem with the SONY TV. This sound bar works with and compliments my SONY OLED TV also.

These guys came in and set up my entire system to include speaker and component installation and programming set-up to use the system. They worked 11 hours (!) on the project but were unable to complete the entire set-up in that time. It was a HUGE project and not enough time was allocated to the job. They were courteous, respectful and patient and kept a clean and neat worksite. I have had difficulty getting follow-up appointments to complete the project in a timely manner to to over-scheduling of the techs and inadequate tech staff. I have nothing but praise for these technicians but am disappointed in the scheduling and management.

Very professional. Set up was quick and efficient.