Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,897 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my sound bar perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was ver polite and knowledgeable. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable, professional, and personable. Awesome job by the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup of TV Sound Bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I engaged Best Buy Geek Squad to set up a sound bar for my TV that I purchased elsewhere. The technician set it up quickly and and was very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    No worries for installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No guesswork required when the Geeksquad installs new products. Our in-house Audio receiver died and the Geeksquad was able to install our new replacement and get it working. They had a challenge, but succeeded and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    H&G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were equipped, personable, had necessary knowledge- overall did a fabulous job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and efficient service customized for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad (Kurt) hooked up sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. Kurt hooked up my sound bar system. It works great. He was very friendly and listened. Very pleased. Happy with all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great install Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hooked up everything connecting to TV a receiver, then speakers, and center channel to that . They didn't leave until they tweaked the sound to perfection before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. I feel everyone should have the protection plan and when possible have the qeek squad install. They are very professional and do a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They all work well together.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works together. Tech came on and installed new tv and made all the connections and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up my sound system.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sound system. They knew the best placement for each speaker. The sound is perfect. These guys were very nice too. They would not accept a tip and I feel they deserved one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arrived on time and perfect setup of my sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my sound bar devices and surround sound speakers. He even helped with additional bar that was not hooked up correctly without charging!! Love the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Totally AWESOME!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Majestic and Corey knew exacty what they were doing while getting Us set up. Very Precise and knowledgable on everything they did and when the project was completed it SHOWED!!! Thank you Guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Want to hire the Geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasure to have two smart, impeccably neat, proficient young professionals. They arrived on time, explained the process clearly, and never made me feel stupid when explaining how to work the devices they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative that came to our home was respectful and very knowledgeable. He was able to replace our sound system and show us all the ins and outs of the products. He cleaned up all the boxes a debris and let my home looking like it did before he arrived. Would definitely recommend service installation from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rob was very personable and knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my TV mount/TV/Sound system. They were extremely knowledgeable about everything and was very quick with installation. I would recommend them to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great Geek team as we had with the Vizio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of 2nd soundbar, as we did not like the Vizio bar and asked BestBuy to exchange it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in connecting my SONY Sound Bar that works in tandem with the SONY TV. This sound bar works with and compliments my SONY OLED TV also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad #1 at all installs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad just finished installing 2 MyQ wi-fi garage operating systems. I trust all installs to these guys! They do it right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and cleaned up who wouldn’t be happy with the services very professional

    I would recommend this to a friend
Sponsored