Customer Ratings & Reviews

Chris and Ben came to deliver and set up our two new tv's and soundbar and did an amazing job! They were very professional and efficient and went above and beyond to make sure we were satisfied. Great job guys!

I was especially impressed with the responsiveness of the total tech team who arrived at my home promptly to do a complete the sound bar installation. They not only successfully installed the unit, but provided value-added service to eliminate one of my remote controls bycan consolidating my Roku remote to include the Sunbrite television operation! I'm most pleased with total tech service.

They were fantastic! Perfect mounting and no mess. Very efficient. Highly recommend this service!

The Geek Squad installed my tv on the wall mount and connected it to all the devices.

Excellent service on time. and went way above and beyond. totally recommend.

This was done at the same time as they set up our new TV. They went through all the steps with us and explained what they were doing and answered all our questions along the way. They took their time to make sure we understood. The is was one of the best experiences we have ever had with service technicians.

The agents connected the TCL 75 series 8 to my Onkyo receiver. Connection via HDMI simple enough. I have pre 4K receiver with PlayStation 5 direct to 4K TV. Using return channel (ARC) on HDMI without video makes receiver setup complicated. Reading the instructions beforehand, explains they don't perform complicated configuration setups. Would have skipped the cost of this in my case if I'd have realized this ahead of time.

My husband and I were very happy with the installation and professional service. Totally stress free!

Rowel and Matt were able to connect our sound bar and streaming device adapter to perfection!!

As the TV I bought did not have output connectors for my 20- year-old-CARVER receiver, I ended up having to purchase a new receiver. They came and wired it. But the set it up as they thought best and it is way too complicated for me. I do not need to be able to launch nuclear missiles in South Dakota from my receiver. I just wanted to turn on the TV and turn on the receiver and watch and listen--like previously. But the easier iteration apparently requires another HDMI cord which they did not have. Now it has to be rescheduled with an unclear time frame.

We had 2 techs set up TV and sound bar. They did not explain in detail how they work with multiple remotes. Also switchi ng from LG channels to cable channels. We are not sure if we need a new remote. Help! We need a new customer service educator.

the agents installed my appletv and set up my harmony remotes. they demonstrated how everything worked to me and my wife We were very happy with the work and will use them again

Good service. Tech's were knowledgeable. Would recommend.

The geek squad specialist was very efficient, and was nice about explaining what he was doing. I learned a few things, and that gave me enough confidence to move the system and set it back up again. Thanks!

THE GEEK SQUAD DID A GREAT JOB WITH CONNECTING MY SOUND BAR TO MY SURROUND SOUND INVISIBLE BOSE SPEAKERS! I AM VERY HAPPY WITH THE SERVICE AND SHE WAS VERY FRIENDLY.

Soundbar Hooked up and sounds awesome. Definitve Tech makes some of the Best speakers and subwoofers on the market

Service was outstanding. Geek Squad Andrewl was very knowledgeable. Installed sound bar and connected to other Sonos speakers easily. Would use him again.

The team connected our new soundbar to our tv and answered all of our questions about its operation and where to find trouble shooting information if needed. The members of the team were courteous and very efficient. This was our first time using the Geek Squad. We will not hesitate to do so in the future!

Just s as n easy plug in but I didn’t know how to do it.

The agent installed my TV and sound bar. He did an excellent job!