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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,897 reviews
  • Rated 5 out of 5 stars

    Geek Squad set our soundbar up in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad guys who set up our soundbar. They are so good at what they do and gave us good advice on many things we have bought. They taught us how to stream and always answer every question we may have about technical stuff. They are also very polite and tell us our questions are good so we don't feel so dumb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    prompt, courtesy, and very good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and did a nice job installing my sound bar patiently showed me the features, and when I had further issues at a later date they came back at no charge,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Attention to my home during set up and cleaning up and gave basic instructions on its use. I am very happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar and gave me instructions on best use.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Came out perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast & positioned everything where I wanted it to go. They were very knowledgeable & explained everything perfectly. Would totally recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment! Super high quality sound. Recommend their equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, persistent, and very skilled!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our audio set up was very complicated since we wanted to use both our sound bar and also our new headphones for my husband whose hearing is diminishing. This Geek Technician, David, was amazingly skilled and very patient!! We previously had tech savvy friends come over who just couldn't solve the problem. But David insisted that there was a way to set it up and he worked really hard trying many options, for a long time, until he found the perfect solution!! We were so thrilled and we now silently thank David each time we are enjoying our new TV with perfect sound!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Final Surround Sound Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did exceptional work. And there was one glitch and when I called them they rushed back and fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Soundbar Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and professional in their actions and personable in their interactions with us and did an excellent job of connecting our sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick ,efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick personal service. They were ingot their work done and left. Always with you in mind.Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks performed their magic. Two young men did a superb job as well free 101 lessons. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original sound bar did not work but another one was ordered and Jose from the geek squad brought it and set it up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professionals at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional in installing everything and answering all questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect installation with a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung soundbar which works perfect with my TV; especially since it’s been hooked up correctly. Terrific Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Performance Grade Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets the best results for a complicated home theater to install compared at the best price giving maximum satisfaction by highly qualified technicians I find is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techician with my TV remote fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great! Very helpful, professional, and friendly to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did good work....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad providers hooked up the television and sound bar , got the whole setup working and the system works well. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and also friendly. He clearly knew what he was doing and was very careful in the setup and testing of the sound bar. I would absolutely recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and did an excellent job with outstanding sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable and fixed the many issues we were having. VERY pleased with our service and the expertise. Well worth the service call.

    I would recommend this to a friend
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