Customer Ratings & Reviews

The guy was very fast and professional,showed me how to use it. This sound bar makes my tv sound like I’m at a movie theater.

The agent connected my sound bar and did an excellent job with outstanding sound quality

They were professional in installing everything and answering all questions asked.

Excellent equipment! Super high quality sound. Recommend their equipment.

The tech who came to our home for the set up of this product was extremely kind and professional. He was patient and answered all my questions. I was very pleased with the service he provided. On time, too! GREAT service!

The technician was great! Very helpful, professional, and friendly to deal with.

They were so fast that I couldn't learn to duplicate

I am hard of hearing & the sound bar has helped me to hear most programs very well.

The agent mounted my sound bar and gave me instructions on best use.

Connected our sound bar to the television. Very easy for the tech

Loved the tech installation, explained everything she was doing and made the switch seemless and she was very patient.

The team connected our new soundbar to our tv and answered all of our questions about its operation and where to find trouble shooting information if needed. The members of the team were courteous and very efficient. This was our first time using the Geek Squad. We will not hesitate to do so in the future!

Came in ,hook up the bar and left He was very polite and new what he was doing

The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.

Your team is amazing. They always do a great job. I value my relationship with Best Buy and the Geek Squad. Look forward to continued good service in the future.

Professionally done and easier for me! It comes with my yearly membership too.

We had never used the Geek Squad for any problems previously, but we certainly will in the future. Logan called to advise of his arrival time, was prompt, courteous and efficient. He asked us questions about how we wanted things to operate in the media room as he was installing the new sound bar and made suggestions about the remote we were also purchasing to make sure we bought the one that would work best for us. Once he was assured that everything was working correctly, he then "trained" us on the new remote, making sure we knew how to use it, since it replaced several other remotes. He even took the old receiver for disposal for us. It was a great experience and one we would surely use again.

The Geek Squad guys came out and did a set-up of my new home theater. Unboxed everything, hooked it up, showed me how to use it and took all the packaging away. Nice job.

The other natal led was wonderful. He set up the sound bar and made sure everything was connected with the television remote. Very pleased with the service.

Good service and informative. Told us what we needed. Would recommend!!