Customer Ratings & Reviews

Great experience. They called with an ETA, arrived on time, delivered, installed and tested product neatly and efficiently.

The Geek Squad is the only way to go when you need in-house help. They were professional, on time, extremely knowledgeable and very helpful in training me on my new TV and sound bar.

I purchased the sound bar connect to hook up my new av-reciver to my new 75" tv. After they install the tv mount it on the wall ran the HDMI to our system they went over how to turn on my new gear. The set up was that easy made sure that after they left I knew how to turn it on use the products and best overall went over it a few times just to make sure I understood the new equipment that I now have in my family room. We did a room calibration test for my 5.2 home theater and I was very excited to be able to watch movies and game on our new home theater.

Great job installing sound bar under TV. Level and hid all wiring from site.

Your agents connected everything and had it working before they left. I am a senior citizen - I didn’t have to lift a thing. Agents were knowledgeable, experienced, friendly, courteous, neat and clean.

This was an awesome choice .. fit, sound and looks are just perfect

The guy was very fast and professional,showed me how to use it. This sound bar makes my tv sound like I’m at a movie theater.

Not thinking we actually needed a sound bar we bought one after listening to our Best Buy sales person. Oh my gosh.....are we ever glad we did. What a huge difference for us and especially for the "guy" of the house who only has hearing in one ear and wears a hearing aid. This has made a huge difference for him. Thanks to the great sales personnel at Best Buy, we always listen and this time really listened and what a life changer this Bose soundbar is. We also got the universal remote installed and life is definitely good. Thanks Best Buy!

The "geek" arrived on time and did a thorough, neat job. He also explained how the sound bar worked and left the job site in very good order.

Agent did a great job connecting my devices to the sound bar. Agent displayed knowledge of the product and explained how to use it clearly.

Works fine. Installed quickly. Need 20 more characters which is totally unnecessary.

The Geek Squad agents mounted my sound bar after I moved my residence. This was a quick and easy process, completed by two professionals.

go TotalTech; guys came at the beginning of the appointment window; knowledgeable and careful

The agent installed my sound bar, letting me know what was taking place every step of the way. He even went the extra mile, cleaning the area around the TV of loose wiring (TV, cable, etc). He also explained other options that could be tried to improve the sound for me. I am 75 yrs old and hearing impaired, so this meant alot to me.

Jay was able to check out the New TV set up with the soundbar working, dvd player and put all the devices on 1 remote. Now our life is simple. Yeah! Thanks, Jay.

The agent was professional and knowledgeable, he connected my soundbar and sinct to my t.v.

Loved the tech installation, explained everything she was doing and made the switch seemless and she was very patient.

Glad I bought a sound bar to go with me new TV. Sales person was great and offered me the right option for the size of my room. Great price too.

EXcellent service !! The geek squad worked very professionally and wasted no time getting everything hooked up and running absolutely perfect.

The tech was great and quick in setting it up a d showed me how to do it