Customer Ratings & Reviews

Installation was efficient and professional, answering all questions along the way.

The agents showed up on time and handled the repair/fix in a short time. Grateful for their knowledge.

The tech was great and quick in setting it up a d showed me how to do it

Did a great job professionally done fast and friendly

I was very very impressed with the Geek squad team that came to my house. They were very friendly and enthusiastic about their job. They wanted to teach me "a million" cool shortcuts and special features of the Samsung television that I purchased. The connection of my sound bar to the new TV was finessed and work until it sounded much better and was powered up immediately with the tv. Previously we had connected the sound bar to our old Samsung ourselves and we obviously didn't do as good a job .

Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

Installation by the Geek Squad was great. They explained the operation and tested the performance.

The geek squad got this new surround sound system hooked up and tuned to hit hard. I love it … amazing work gents!!

The men who came to install my new TV and sound system were amazing. Very knowledgeable and helpful.

Geek squad installed universal remote and explained navigation route to all devices and improved surround sound set up. Courteous team that answered all questions

Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!

The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.

Geek Squad pot my wall mount in place... mounted my Television. And hooked up my sound car and then made sure I knew how to operate everything. Thank you Geek Squad!

Installed 4 in ceiling speakers to complete my home theater setup. Excellent service and professionalism by geek squad

The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.

I am successfully using my TV with the home system and have no echo or distorted sound.

The Geek Squad technician was excellent. He showed up on time, was friendly, very confident and was able to set up the TV and sound bar in minutes. He explained everything to me and made sure I understood exactly what was happening. A true professional.

The agent installed my sound bar, letting me know what was taking place every step of the way. He even went the extra mile, cleaning the area around the TV of loose wiring (TV, cable, etc). He also explained other options that could be tried to improve the sound for me. I am 75 yrs old and hearing impaired, so this meant alot to me.

The agent was polite. He knew exactly what was going on. I would recommend to someone else

I was impressed they came out on a Sunday. Easy to work with but I think they were more used to setting up appliances than a sound system. Got everything figured out in about an hour so I was happy.