Customer Ratings & Reviews

Agent was very professional. Agent mounted and installed TV , and sound system. Agent was helpful and informative on operation of TV and sound bar.

Slimline with a big sound. Awesome quality and great product for the price!

Came in to adjust the Soundbar and make sure Tv was working properly.

Perfect and professional great team. Made my life easy

All the agents have been too notch…but still having problems with TV or sound bar

Geek squad installed TV - the mounting all accessories that were recommended and did a fantastic job. Very glad we have Geek Squad Service contract!!!

The In-home sales manager & installers were phenomenal! Matt Kelly (In-home sales manager), & Chris, Connor, Cardell, & Yadi, (installers), were polite, efficient, accommodating, quick, knowledgeable, & friendly. They took pride in their work, a rare quality to find in recent times, & made sure that we, the customer, were completely satisfied & comfortable using the products, before leaving. These individuals should be recognized for their outstanding customer service!

The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.

The Geek Squad connected my sound bar and surround sound speakers to my existing TV.

The team explain how to operate my system and if I have any issues after they leave please call and they will gladly return or explain over the phone.

The Geek Squad recommended mounting the soundbar to the TV instead of putting it on our console and I’m so happy I had them do it. I love that the sound follows the direction the TV is turned to so that we can clearly hear it when in another room

They mounted the equipment as expected. They were fast and efficient

I was impressed they came out on a Sunday. Easy to work with but I think they were more used to setting up appliances than a sound system. Got everything figured out in about an hour so I was happy.

Geek squad on time, quick set up and connection to my new OLED TV. They answered all questions and made idly simple.

They did a fantastic job mounting it and then helping set it up.

Product is what we expected. Very happy with sound bar

The guys set up my tv and soundbar and blu-ray without any issues.

Isaac is great. Took short time to get sound bar, tv, and remotes in sync. Only 1 remote now. Customers need to realize not all techs are the same. Call backs are part of great service.

Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!

The Geek Squad agent, Jorge, was fabulous. He was the one of the best service representative I have ever had in my house. He knew or looked up how to hook up the sound bar with the smart TV and the Xfinity box, along with programming the remote control to open all by pressing one bottom. I wish I could ask for Jorge every time i need the Geek Squad.