Customer Ratings & Reviews

I loved how the Geek Squad stayed until I figured out myself how to make it work lol Very helpful, and patient. Very knowledgeable.

Absolutely love it. The tech who installed was awesome!!

Works great. Crisp, clear sound. Glad I purchased this.

When re-installing our tv, agents also reconnected the sound bar in almost no time

The geek squad men were VERY helpful and spend time showing us how everything worked!

He was efficient, helpful, and competent, explaining the capabilities and options

Amazing concept with quality technology and sound.

Geek squad was prompt, professional and knowledgeable

The initial set up was done by two young "Geekers". They set up the TV fine, but were at a loss as to how to connect it to my older Yamaha surround sound system. Another person came out who installed the additional cable adapter I purchased, but he couldn't get everything to work. The next rep was excellent. He found the problem, explained it to me in plain language and told me what equipment I needed (a new Tuner/Amp). He came back after we purchased the new amp and did a terrific job installing it. So the first Geekers rate maybe a two, the next one a three, but Tyler rates a 5+. The average is 4!

I purchased a new TV but had an existing, nearly-new sound bar which I wanted to use, and the Geek Squad techs installed the sound bar including testing it, demonstrating Dolby Atmos sound through it, and hiding as well as possible the wire connections as the soundbar sits on my fireplace mantle with the TV on the wall above it. We're very pleased with the result.

The Geek Squad mounted all my electrinos to the sound bar and noe I can hear everything

Made a tremendous difference with our tv. Very happy with our purchase.

Sounds really good I love it and can’t complain honestly.

This along with the woofer is outstanding . I’m so glad I decided to add this. It makes a big difference.

Extra points given for being very nice and helpful and wearing shoe covers. Points taken away for not double checking to make sure everything worked after the first trip. The Geek Squad was out and upgraded our WiFi system and modem and installed Apple TV. I would have given them more stars if everything had worked properly after the first visit. Unfortunately it didn’t and they had to come back out to diagnose the problem. Turns out the modem BB recommended for us didn’t work properly with the WiFi system they recommended. We replaced the modem and spent quite a bit of our own time getting everything to work. It’s working now and is a big improvement over what we had previously.

The techs were prompt and efficient helping me with my soundbar and proper positioning of my TV.

The Geed Squad members installed all the components of my movie room and the living room TV and blue ray player. Always very courteous and professional.

Neat, professional and explain how to use. Patient with my questions.

The agent installed the sound bar on our TV. He was quick and to the point

The crew came to the house and installed my sound bar very quickly and professionally.