Customer Ratings & Reviews

We were immediately impressed that he entered our home wearing shoe covers.He also respected our home by not spreading the packaging all over the room and he did not leave the mess with us. My wife and I are senior citizens. While we have some experience with technology, we are not as up-to-date as we’d like to be. The Geek patiently walked us through the steps of using a new system, more than once. By the time he left our home we had enough workIng knowledge to enjoy our new entertainment devices. We appreciate the service and support provided.

Excellent service on time. and went way above and beyond. totally recommend.

The guys who set up my sonos speaker were very professional and did an amazing job making the product look clean and was able hide all the wires. Love it!!!

I would not have known how to hook up the sound bar I would have no clue and then I would be frustrated so it was better to pay them to do it and it was well worth it because I knew they would have to stay at my house and get it all done and help me learn how to use it. I don’t like having issues and problems so I would rather pay somebody that knows what they’re doing and make them stay there until I fully understand how to do it and they did that with patience and kindness

My service representative was fantastic. He installed the TV, Audio and Harmony Quickly and efficiently. Very friendly to work with.

This was an installation and calibration of a new Pioneer elite receiver into my home theater setup and the technician did an excellent, thorough job.

Agents checked out all equipment for continued use, replacement & updating. Items ordered, but there are issues regarding product availability & installation schedules that need to be resolved. Initially advised all items were available & in stock, as advertised, but then told that items would not be available until October, 2020. This is unacceptable because sale notices received from 8/12 thru 8/15 indicate all items are available for purchase. Agents were courteous, professional & valued my business & time.

The sound bar is a big improvement to the quality of sound in our large family room without having to turn it up so high.

The guys who came to set this up did a fantastic job. Would highly recommend.

Agent was able to get sound bar connected in minutes, when I couldn't.

They trouble shot our sound bar and all we needed was a new cable

My soundbar was mounted efficently, professionally and with care.

Completely delighted with the installation of the sound bar. Tech was wonderful. I will continue to use the Geek Squad. They are well worth the money.

Excellent tech. Installed the sound bar and answered all my questions.

We are elderly non-tech-friendly people who needed assistance setting up our new TV and sound bar. Chris was very patient, knowledgeable and taught us some easier ways to use the remote. VERY happy

The Geek Squad mounted my TV to the wall in exactly the spot I asked them too.

We have had a total tech membership with Geek Squad for several years now. I don't think we could do with out it. Their assistance in setting up our new TV was terrific. Quick, easy, efficient, and done be a really great, personable technician. I also recently purchases a new computer, and my wife has had some issues with her new computer. Geek squad service in person, over the internet and on the phone has been great. All problems fixed by technicians that were competent and easy to communicate with, as well as being patient.

I was relieved to find a service that was able to connect all my new toys. I’m an older adult that has a hard time keeping up with all the new technology

Geek squad mounted my television and connected it to all my devices

The Best Buy Squad was great. When there was a problem they fixed it right away at no extra cost. Love the surround sound for TV viewing and listening to music.