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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my surround sound and mounted another tv they were great. Customer service and friendly had any questions they answered all of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    connected audio bar to tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Squad lead recommended I purchase the bracket to connect the sound bar to the base of the tv...GREAT recommendation. It looks and sounds perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich is a terrific Field Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it all working when Rich arrived to verify my install and set up the Sonos mini subwoofer. He then went over the phone app and adjusted the sound outputs to our liking. He is thorough and is there to make sure we're happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad did a very professional job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrive in a timely and professional manner. They connected my stereo system in short order. Best of all they were courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous, money, well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very knowledgeable technician. He went above and beyond to make sure that I understood how to use the product and he was able to link my cable TV remote to turn all components on and off at the same time. Fabulous. And to know that they’ll come out to help you with something, even if you didn’t get it from Best Buy, priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my TV and audio system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my TV and audio system. They were very knowledgable and took care to do a good job to meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and the guys were really knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have known how to hook up the sound bar I would have no clue and then I would be frustrated so it was better to pay them to do it and it was well worth it because I knew they would have to stay at my house and get it all done and help me learn how to use it. I don’t like having issues and problems so I would rather pay somebody that knows what they’re doing and make them stay there until I fully understand how to do it and they did that with patience and kindness

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always great service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job! He is knowledgeable and professional. I’m comfortable having him in the house. I rely on the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional setting up all our new equiptment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like excellent sound this the sound bar for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional and knowledgeable about our Sonos sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 65” TV & definitive technology soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. The colors and images are crystal clear. The sound quality is amazing! We were fortunate to have Tom do the installation! He was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly and efficiently installed my product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has a very good sound coming out. We are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    it was wonderful to have Geek Squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is a big improvement to the quality of sound in our large family room without having to turn it up so high.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soured sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "must have" addition with the new TV. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service representative was fantastic. He installed the TV, Audio and Harmony Quickly and efficiently. Very friendly to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected and patiently explained operating the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very fast. Quick and easy installation for them.

    I would recommend this to a friend
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