Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
installation was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy great sound for what I needed it make a difference on movie night
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
So happy with setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents connected everything and had it working before they left. I am a senior citizen - I didn’t have to lift a thing. Agents were knowledgeable, experienced, friendly, courteous, neat and clean.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad was very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was very professional setting up all our new equiptment
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Soundbar Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the soundbar and woofer with my new tv. It was worth the cost to have the geek squad connect everything correctly. Very happy.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did all the nesters things to get sound bar connected to the tv. Thank you so much
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Wonderful service and Wonderful Gentleman who was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service and Wonderful Gentleman who was Knowledgeable and Extremely Professional !!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the sound quality and the service at the store
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
wonderful installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my speakers in my ceiling from the attic. They took great care in the installation...very pleased
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Fabulous, money, well spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very knowledgeable technician. He went above and beyond to make sure that I understood how to use the product and he was able to link my cable TV remote to turn all components on and off at the same time. Fabulous. And to know that they’ll come out to help you with something, even if you didn’t get it from Best Buy, priceless!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service on time and completed with any problem. That's all.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and installation except for blocked sensor on TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected and patiently explained operating the system
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
So happy we decided to add the sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and connection was fantastic! Why would anyone not use the Geek Squad!!!
I would recommend this to a friend Rated 5 out of 5 stars
THANK YOU GEEK SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed our TV & Sound Bar. It was complicated because husband uses earphones. The guys hooked things up fine. After a few days we noticed that the sound didn't sync with the lip movement of whomever was speaking, so we called Geek Squad to see if there was something we could do to fix it. They set up an appointment for in-home fix which took place a couple of days later. They knew exactly how to fix it. THANK YOU GEEK SQUAD!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
timely installment .....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was smooth and as quickly as he could . Arrived on time and installation completed on time . Meticulous and finished with perfection
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 work orders, the 3 different Geek Squad agents connected all my devices probably.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great job installing sound bar and subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the install! Professional and friendly installers. Answered all my questions. Quick and easy install.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, LG TV and Soundbar needed a little aid in connecting for BEST SOUND
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rocks on all there installs wish I could keep them instead of the manuals
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and I got it free for buying something. I don't remember what I bought but free is free I'm not complaining.
This review is from Soundbar Setup
I would recommend this to a friend