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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the sound quality and the service at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent, Angelo, was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Angelo, quickly found a problem I had with the HDMI eArc port on TV. Found a work around and contacted the Geek Squad to set up repair of eArc port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review & recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked out all equipment for continued use, replacement & updating. Items ordered, but there are issues regarding product availability & installation schedules that need to be resolved. Initially advised all items were available & in stock, as advertised, but then told that items would not be available until October, 2020. This is unacceptable because sale notices received from 8/12 thru 8/15 indicate all items are available for purchase. Agents were courteous, professional & valued my business & time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teck found errors that had been performed earlier by someone else, and he corrected it and installed the sound bar. The Tech did an excellent job and I highly recommend the Teck guy`s to anyone who needs help with their electronic products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very knowledgeable, informative and patient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were immediately impressed that he entered our home wearing shoe covers.He also respected our home by not spreading the packaging all over the room and he did not leave the mess with us. My wife and I are senior citizens. While we have some experience with technology, we are not as up-to-date as we’d like to be. The Geek patiently walked us through the steps of using a new system, more than once. By the time he left our home we had enough workIng knowledge to enjoy our new entertainment devices. We appreciate the service and support provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is perfect for my 55" TV. I am really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent service at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my theatre room after 14 yrs with 4 K projector, new receiver and HDMI cable and streaming devices etc, awesome now, very happy with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came out last were professional and very proficient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JimL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound took a little patience getting base to connect

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service. Friendly, knowledgeable, and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician was knowlegeable and efficient.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation and calibration of a new Pioneer elite receiver into my home theater setup and the technician did an excellent, thorough job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up my sonos speaker were very professional and did an amazing job making the product look clean and was able hide all the wires. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Invaluable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a total tech membership with Geek Squad for several years now. I don't think we could do with out it. Their assistance in setting up our new TV was terrific. Quick, easy, efficient, and done be a really great, personable technician. I also recently purchases a new computer, and my wife has had some issues with her new computer. Geek squad service in person, over the internet and on the phone has been great. All problems fixed by technicians that were competent and easy to communicate with, as well as being patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PS5 Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my PS5 fast and professionally. I will request him for future installs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected everything needed or requited. Did a great job,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knows their stuff! No problem in the set up of Sonos sound bar and su wolfer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and excellent installation of both my new TV and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely delighted with the installation of the sound bar. Tech was wonderful. I will continue to use the Geek Squad. They are well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixes my surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom corrected was what wrong with my audio set up. He was extremely patient with all my questions. I had a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performed beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the sound bar so that controls were easy to use

    I would recommend this to a friend
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