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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The install on the Denon was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out a technician that added the Denon amp and got the whole system balanced and the surround sound working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fast and through job connecting my ceiling speakers to the receiver. They tested everything and calibrated the surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected and mounted sound bar excellent job. Still trying it out. Butt Sounds good…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my tv and connected my surround sound and made it sound great very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the sound bar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and answered all my questions. I was very pleased with their installation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new sound bar, it looks nice on top of our entertainment center, the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over and above job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was extremely helpful over and above basic setup. Even setup my Logitech remote to control my new Tv and other components!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my sound bar working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my sound bar working quicker than a snap excellent job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Sound Bar!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ryan did a great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did an excellent job of installing our surround sound system and mounting a small TV. Explained our new system pros and cons.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were efficent and knowledgeable the installed it and it worked immediately

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Work well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great person to work with. Very knowledgeable and did what needed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV, Sonos beam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. They were very organized and super neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar quickly a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous efficient. I would definitely recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very informative when installing the sound bar to our television system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set up everything. They were prompt and professional. Sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job, very pleased with the sound in my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and pleasant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and my soundbar and demonstrated how to use the remote to control them both. They were professional and pleasant. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but packs a powerful punch. THANKS YOU!!!!!!

    I would recommend this to a friend