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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,918 reviews
  • Rated 5 out of 5 stars

    Sound bar installation excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teck found errors that had been performed earlier by someone else, and he corrected it and installed the sound bar. The Tech did an excellent job and I highly recommend the Teck guy`s to anyone who needs help with their electronic products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar new bracket mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they swapped out the Sonos sound bar bracket for a new Sanus bracket. Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outdoor sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my sound bar for my outdoor tv perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new soundbar system in no time. The sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installation of Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to easily connect the sound bat. We are really enjoying watching movies with the enhanced sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar within 10 minutr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and set the sound bar up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nightmare......I'm not savey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job....got me up and running in no time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same person that came and hung my TV did the sound bar to. They did a very professional job and the sound car and sub sounded great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really appreciative for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. We have built in speakers in the walls and for a long time the subwoofer setup into these speakers wasn't working. The Geek Squad crew noticed this issue, was really dedicated and investigated where this wiring went and figured out how to fix the wiring setup. I really appreciate everything they did, they truly went above and beyond here!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Same Day Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She Came when she said she would. Did what I wanted her to do. SAME DAY. Wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were efficent and knowledgeable the installed it and it worked immediately

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job hooking up my Samsund sound system. Never sounded better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out to install a sound bar on our new large screen TV. The setup was quick and professional. Great sound bar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Attempt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed and connected the TV, Blu-ray player and Sound bar very quickly. He tied all the cables into a nice Bundle and fixed them so they were barely visible. He got the TV working but could not interface it with my provider, Comcast due to a problem with the DVR Box. Also would not be able to sync the new TV with the Xfinity Remote due to the wrong router had been installed by Xfinity. I would have to get a new equipment from Comcast before job can be finished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with my Sony TV.have had it since November.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not praise the Geek installers enough for the work they did at my home. They took apart my old system pieces and put in new ones that made the system much more efficient and able to handle up-to-date technology. They were so friendly and explained what they were doing during the installation, and always asked for my preferences. They were on time for their appointment and cleaned up all the packaging before they left. Best of all they were able to remove miles of wiring that was no longer necessary. They were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected devices efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did an excellent job. He was efficient, friendly and informative. We will hire him again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected and mounted sound bar excellent job. Still trying it out. Butt Sounds good…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friendly professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks mounted my tv and connected it to the soundbar.

    I would recommend this to a friend