Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Te service man was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was performed and other minor issues addressed. The representative was personable and knowledgeable.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad mounted my soundbar and setup and connected surround speakers and base.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad did a great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our TV viewing experience. Good installation service
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great sound system, and the geek squad did an excellent job!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad is very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very polite and installed everything quickly and professionally.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Had to find the HDMI-3 connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs not only found the connector ... but connected my new receiver and checked everything out. Awesome work guys .. thank you!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and easy. The tech was very knowledgeable.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup my new LG tv so that it worked with my Sonos system. Got the indoor antennae working and showed me how to cast pictures/video from my phone.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service representative. Purchased a new Onkyo receiver. Geek Squad rep connected, tested and explained operations entirely!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service on sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly installed wireless headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Arrived on time. Quick efficient performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job of connecting my surround sound system. Answered all of my questions. Excellent service.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t have asked for a better installation team. The knowledge of the team was great. They actually sold me on other solutions (that i purchased), while performing the install. This is definitely a benefit they should keep under thr total tech program and not charge extra.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Arc Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound ever!!! Great sound bar from Sonos even without a subwoofer
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Outdoor sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected my sound bar for my outdoor tv perfectly
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Arc was installed and connected quickly and sounds great.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed my televisions on wall mounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team was great, installed 2 TV’s and sound bar. Very professional and kept the work area clean.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Add-On Soundbar Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to connect TV to sound system. Works well easy to install.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the installation performed by Geek Squad. I have use Geek Squad before, and they always do an excellent job.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
JBL Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and great customer service, will continue to shop at Best Buy.
I would recommend this to a friend