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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and working tip top great! Great product, works for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend the set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of fully connection and components and speakers and adjusting the sound. Just wish there was more instruction on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoots my sound bar. Went through all the options and made sure it was right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with my Sony TV.have had it since November.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad...GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and refined the tuning on the sound bar installation for my father. The technicians did excellent work, and knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and answered all my questions. I was very pleased with their installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service , no hassles or complications, easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great job they really did a good job explaining to me how they set it up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed. Loos good, but sounds even better. I should have had one with my old tv. Buy you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad installed my surround sound quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly rerouted my speakers through the blue ray and I got my surround sound back. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a sound bar with my 75 inch television. Has great sound which is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar within 10 minutr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and set the sound bar up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything right the first time.Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad repaired our stove top, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great at keeping us up on when they’d arrive, actually more then prompt but early! Allowed us to clean behind our stove before putting it back in place. Polite, professional, pleasant and a joy to have in our home, would welcome than back anytime, but hopefully not too soon, we appreciate our appliances working thanks. You have a fantastic team , keep them around, please!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek squad install our TVs and sound system. They were excellent. Very knowledgeable and friendly. Will definitely use their service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and pleasant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and my soundbar and demonstrated how to use the remote to control them both. They were professional and pleasant. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friendly professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks mounted my tv and connected it to the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    knowledgeable geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew the problem because they had seen it before. They helped me find the solution. It works now.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was on time and very knowledgeable. He figured out my problem. I’m very happy with the service they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job connecting the sound bar. The sound quality is fantastic.

    I would recommend this to a friend