Customer Ratings & Reviews

Sound bar is Awesome! If you want that theater feel in your home. You must get this and the subwoofer.

The agents were very helpful and mounted the soundbar as requested.

Very professional, courteous efficient. I would definitely recommend their service.

Best Buy agents hooked everything up and the sound is fabulous!

Hooks a great sound bar so I can hear the TV better

My husband leaves electronic stuff to me, however since I have a broken leg we needed someone else to hook up our TV/audio and other electronics this time. Clint B. was extremely friendly, knowledgeable, and explained things clearly. Made sure everything was working as it should before he left, ran set up on the TV, connected to network/internet, was very convenient service at this time. The first TV was defective and he knew it as soon as he turned it on, he is very up-to-date with the TV models they sell and external equipment that you have.

Service Advisor connected Sound Bar. Fantastic Sound...Thank you...

Damon exceeded all expectations!! Not only did he adjust his schedule to accommodate my needs, he was courteous and polite. I could have made it through the hardware portion of the install but his expertise was highlighted during the setup and integration between the TV and soundbar. He executed settings adjustments and conducted a tutorial that completed the Best Buy purchase experience! Damon is an huge asset to the Best Buy work force. Thank you!!

Good suggestions about the trouble I am having with my remote.

We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store

They got my sound bar working quicker than a snap excellent job well done.

Whatever equipment they needed to make my system sound amazing as it is is totally worth it. My old school speakers are thumping throughout the house

The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.

The installation of the sound bar was very satisfactory

Did a nice job....got me up and running in no time

GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.

The agents showed up on time and handled the repair/fix in a short time. Grateful for their knowledge.

Jake did a great job in the installation of all our purchases.

We are elderly non-tech-friendly people who needed assistance setting up our new TV and sound bar. Chris was very patient, knowledgeable and taught us some easier ways to use the remote. VERY happy

Agent arrived at promised time. He was pleasant and knowledgeable about my needs and made appropriate suggestions to make sure that I enjoyed the system. He was very efficient in setting up the sound system using as little time as possible. His instructions about operating the system were clear and simple.