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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 7,918 reviews
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suggestions about the trouble I am having with my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew who did the installation did a super job with both the installation, cleanup and keeping me informed of issues and what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The install on the Denon was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out a technician that added the Denon amp and got the whole system balanced and the surround sound working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Service for Sound Bar...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Advisor connected Sound Bar. Fantastic Sound...Thank you...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoots my sound bar. Went through all the options and made sure it was right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad put the new sound bar in and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fast and through job connecting my ceiling speakers to the receiver. They tested everything and calibrated the surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did a great job in the installation of all our purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his team did an excellent job. I was pleased with their professionalism during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave me good advise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar fast and gave good advise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a sound bar with my 75 inch television. Has great sound which is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Staff service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and is fine, and keep it going!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ryan did a great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did an excellent job of installing our surround sound system and mounting a small TV. Explained our new system pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad repaired our stove top, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great at keeping us up on when they’d arrive, actually more then prompt but early! Allowed us to clean behind our stove before putting it back in place. Polite, professional, pleasant and a joy to have in our home, would welcome than back anytime, but hopefully not too soon, we appreciate our appliances working thanks. You have a fantastic team , keep them around, please!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over and above job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was extremely helpful over and above basic setup. Even setup my Logitech remote to control my new Tv and other components!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job connecting the sound bar. The sound quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar!! Sound quality is fabulous!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Service and dedication personal and WORk to day

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Te service man was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed and other minor issues addressed. The representative was personable and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it finally was set up and the sound was going to all the speakers.

    I would recommend this to a friend