Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7918 reviews
(7,918 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Recommend the set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job of fully connection and components and speakers and adjusting the sound. Just wish there was more instruction on operation.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the installation performed by Geek Squad. I have use Geek Squad before, and they always do an excellent job.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sound Bar Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reprogrammed my sound bar and showed me the manual controls.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service representative. Purchased a new Onkyo receiver. Geek Squad rep connected, tested and explained operations entirely!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The Geek Squad installed my surround sound quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents quickly rerouted my speakers through the blue ray and I got my surround sound back. Thank you, Geek Squad!
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
TV spondylitis problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem is that sound bar does not connect with every use of TV.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was installed. Loos good, but sounds even better. I should have had one with my old tv. Buy you will like it.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben did a great job installing and reviewing the operating instructions with us
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Set up with these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up for my sound bar was impeccable. They explained everything to me so that I can understand how to use it. They even set up all of my settings for me and took their time to explain everything I would need to know.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys set up my tv and soundbar and blu-ray without any issues.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damon exceeded all expectations!! Not only did he adjust his schedule to accommodate my needs, he was courteous and polite. I could have made it through the hardware portion of the install but his expertise was highlighted during the setup and integration between the TV and soundbar. He executed settings adjustments and conducted a tutorial that completed the Best Buy purchase experience! Damon is an huge asset to the Best Buy work force. Thank you!!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Sound Bar Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was friendly and helpful but because I needed a cable I didn’t have he was unable to complete the installation. Carrying that kind of equipment for sale to customers who need it would be helpful a would save the need for a return visit.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was on time and very knowledgeable. He figured out my problem. I’m very happy with the service they provide.
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Nick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in to adjust the Soundbar and make sure Tv was working properly.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The Geek Squad...GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and refined the tuning on the sound bar installation for my father. The technicians did excellent work, and knew what they were doing!
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad arrived promptly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and quickly connected all devices.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad installed sound bar well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Install went well and sound bar is working well
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Leave it to the pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and professional great team. Made my life easy
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad answered all my questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had wrote a list of questions, and he answered every one. He even took the time to show me what to do.
This review is from Soundbar Setup
I would recommend this to a friend