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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 7,896 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV spondylitis problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem is that sound bar does not connect with every use of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV Move and Hook Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived as planned. Very pleasant and tidy in their work. Moved old TV to new location and hooked up new with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Geek Squad was amazing. He was prompt and very knowledgeable. I am so pleased and will definitely use them again when needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great technician. Fixed everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed both my TVs to ensure that I have sound and hooked up my mind vie system so I can watch tapes. Sounds easy but it was complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff! They were able to troubleshoot stuff that I had no clue where to even start!! Neat and clean installation, too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his team did an excellent job. I was pleased with their professionalism during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THANKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat Help when I bought the speakers for my computer. They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made everything look very nice and professional installed. The hide all wires and made sure everything was good with me before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad arrived promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and quickly connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went well and sound bar is working well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected the sound bar and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound Bar Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed my sound bar and showed me the manual controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The install on the Denon was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out a technician that added the Denon amp and got the whole system balanced and the surround sound working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, they did an excellent job, work great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Roman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the great service I received from Roman with the completion of my sound bar system speaker stands assembly! He was personable, polite, professional, knowledgeable, and efficient. Well done Roman! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar and had me hearing better in a matter of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Te service man was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed and other minor issues addressed. The representative was personable and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew who did the installation did a super job with both the installation, cleanup and keeping me informed of issues and what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ryan did a great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did an excellent job of installing our surround sound system and mounting a small TV. Explained our new system pros and cons.

    I would recommend this to a friend
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