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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved. Adjusted speakers found a faulty wire. Works real fine, lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy to have a Geek squad for computer & T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job connecting the sound bar. Love Best Buy's Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and take away old tv for recycling.Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician quickly analyzed and resolved my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician arrived on time as scheduled and that is always important. He also called ahead that is equally as important and shows really good professionalism. Once here he asked excellent questions that helped him decide on action to take. Once we realized what the issue was I located the remote control that was necessary to properly set the sound bar. Once again I am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever by the Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!!!! Geek squad were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did perfect job to install sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound//looks good // excellant sound///////

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did excellent job installing Bose Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service representative. Purchased a new Onkyo receiver. Geek Squad rep connected, tested and explained operations entirely!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 home theater systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up both surround systems and made sure we understood how to work the systems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was on time and very knowledgeable. He figured out my problem. I’m very happy with the service they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys quickly had my device hooked up and programmed, ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Soundbar installed by Geek Squad and perfect for our new TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Can’t adjust the volume with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set-up soundbar with a wireless Sonos speaker using our iPad. We can’t adjust the volume using the remote control we have to use our iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wrote a list of questions, and he answered every one. He even took the time to show me what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with setting everything up. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Television and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers were very knowledgeable and professional in service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad solved sound problem on our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very good and professional. Sound is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our sound bar in an instant without any trouble.

    I would recommend this to a friend
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