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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,918 reviews
  • Rated 5 out of 5 stars

    Soundbar Installation a Breeze for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung (65-in.) Smart TV and felt the necessity to get a new Sound Bar to enhance the audio in my family room. Came to BestBuy and booked the Geek Squad to install the audio system since the TV was too heavy to move. The Squad quickly did the work with ease that elevated the audio quality to a remarkable level for my blu-ray movies and streaming channels, too. Had to make some popcorn, relax and enjoyed the big screen movies!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and plus bass. Don’t miss my five speakers anymore and specially all the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the sanus tv mount.We decided to let the Geek Squad do the Audio set up that they offer.im sure almosteveryone knows how to do this but there are some who don't or just don't want to fool with it.I say let the Geek Squad do it they do this a lot so it's something they know how to do very well.They were professional and made it look easy to do.they were in and out in no time .They wired up audio -cable - surround sound- Xbox. Very neat and clean and took time to explain after they were done on how to make all work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Their Work Well and Also Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paz, From the Geek Squad, got the sound bar and subwoofer working much more quickly than I had expected. He worked hard, had the knowledge, and the expertise he needed. Plus, he had the patience with me. But the bottom line, he did his work and did it well. If I need additional work on my electronics, I will definitely call the Geek Squad, set up an appointment and let them do their jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job connecting bose sound speakers and base sound system , working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did perfect job to install sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound//looks good // excellant sound///////

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did excellent job installing Bose Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service/Installation team was great, answered our questions and took their time in setting up our older sound system. They made sure everything worked and double checked before leaving. Saw one of them at the store the next week and he asked how everything so going with our TV, nice customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR setup by Geek Squad of my new surround speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy uses the Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Best Buy installers were professional, courteous, friendly, and knowledgeable. I felt there was no problem that they couldn’t solve. It was fun chatting with them during the installation and they seemed to be very concerned about the quality of their installation. Very nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed my old TV mounted the new one & connected the sound bar.All was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and Hooked up the sound bar quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Universal Remote Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our Universal Remote! Very knowledgeable! Could not have asked for a better job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician worked quickly and efficiently... sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will bring the products and install them. I am an electronic idiot so their help will be invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for Soundbar was done and could not be more pleased with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and hookup was quick sound is awesome great quality and great service from the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very professional, well informed about my products and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever been able to run everything with my TV and sound, etc. with one remote. Thanks.

    I would recommend this to a friend