Customer Ratings & Reviews

Sounds good. Better than without Price was high Geek squad worked well.

Their guy helped me with easy to understand instructions on how to set up and operate my new TV.

The 2 Best Buy installers were professional, courteous, friendly, and knowledgeable. I felt there was no problem that they couldn’t solve. It was fun chatting with them during the installation and they seemed to be very concerned about the quality of their installation. Very nice job.

Bill came over and got the ball rolling on our job. Because we built all hardware into a ventilated hall closet we needed to talk to equipment with my phone. Nate came in for install and did a very neat install. Wire ties, with wiring trimmed perfect basically a professional install. He set up Sonos app. on my phone and EXPLAINED how it all works. We will be using the Best Buy store and Geek Squad this fall to update a couple more speakers and help us with TV options. Great Job Guys!

Excellent service. Easy appointment and the bar works perfectly. I can now hear the TV.

The technician was friendly and helpful but because I needed a cable I didn’t have he was unable to complete the installation. Carrying that kind of equipment for sale to customers who need it would be helpful a would save the need for a return visit.

The guys were great and did an amazing job! Very happy!

The installer was knowledgeable and friendly. Helped in areas probably outside his scope of my order and it was greatly appreciated!

Geek squad showed up on time; were very helpful answering questions and completed installation in record time

Great service for a great product. We learned how to use our product.

The set up for my sound bar was impeccable. They explained everything to me so that I can understand how to use it. They even set up all of my settings for me and took their time to explain everything I would need to know.

The geek squad guys did a great job best sound bar ever works like it should

Had this added and wow the sound is unbelievable and I’m glad we added it .

The tech did a great job of delivering & connecting the sound bar. The only problem was that the optical cable can't be removed from the TV. Had to take the TV to Best Buy, they could not get cable removed either. Best Buy did provide a cable at no charge, they did not want to try to removed the cable from the TV.

The Agents mounted SoundBar and installed it quickly!

The TV and Sound Bar Purchase so satisfied, However where the Rave reviews need to be shared is with Tandy! The service that she provided to my elderly mom was phenomenal , the patience and time she shared with my mom is amazing! I am so impressed as she did not hesitate even moved furniture to accommodate installation etc! Just a delight and Professional that should be recognized!

geek squad did a great job and knew what they were doing

The two squad members came in, got to work and made sure everything was ok with me and I understood how to use it.

Agents came out to set up TV and Sound bar...Would NOT have been able to do it without them...

The Geek Squad agent was great. Exactly on time, knew how to fix the issue with the universal remote and got right on it. He was friendly, super professional, asked and answered a lot of great questions. He also made sure that we understood what he'd done and how easily we could repeat it to make all the elements of our home entertainment system work together. Really good experience!