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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 7,919 reviews
  • Rated 5 out of 5 stars

    The product did exactly what we wanted it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store staff was very helpful and familar with product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loooooooove it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to my TV mounting!! The sound is amazing, just so pristine. It looks so classic with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed speakers in 30 minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised it didn’t take that long to install subwoofer,speakers and sound bar in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy's did a bang up job installing our sound bar to our T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my sound bar fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my soundbar very fast. The tech was on time, very efficient, and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and connect to our television. Great quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fanfastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up sound system quickly and explained how to use it. Sound is fantastic and the wireless woffer makes it even BETTER.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped in smooth installation. It was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instalation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job and knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of new TV and audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install my new TV because it was so large and heavy. Installation done quickly and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional, polite and honest. He evaluated my soundbar problem in five minutes, made the adjustments and I was good to go. He even wore shoe covers in my home. I was elated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gquad install of tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was mounted quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly and efficiently. Made sure all devices were connected and working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st time everything didn't get set up all the way, but they came back out free of charge and got it right, good service overall, friendly technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is perfect for my 55" TV. I am really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time and did an great job unpacking and setting up my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geeksquad did a excellent job installing my new so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Super great. Good Good Good Good G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got Bose sound bar working quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got Bose sound bar working quickly. They were on time and very professional. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Help With Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a soundbar on my TV. They were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever by the Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

    I would recommend this to a friend