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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very knowledgeable, and completed the job in a timely manner. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv and sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Wore protective shoe covers. Were polite. Were knowledgeable and really efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worked and neat Everything went smoothly and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equipment neatly and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment very neatly and made awesome suggestions during the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and courteous. They were anxious to assure we were happy with the final product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mediacom man disconnected my sound system when trying to replace my cable box and didn't reconnect all of the cords. I no longer had the beautiful surround sound that you installed for me. Your crew looked at the mass of wires behind my equipment and were able to reconnect everything. They were very nice, certainly knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the mess trying to get it set up in the store I was relieved to have the actual installation go well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our soundbar with components quickly and efficiently and taught us how to use the remote. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped in smooth installation. It was helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and installed the sound bar quickly. All connections were made and the universal remote was set up for quick access. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These people are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person sent to do my work knew what he was doing and I would use them again and again when the need arises

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I had most of the work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn't use the inculded microphone to set up the system. He had done 2 set up on mono. I went back and set the whole system using the microphone and on screen instructions, I found 2 speakers out of phase! After a few hours it sounds great. I fixed zone 2 to 2 channels. I feel like I over paid for your service that I had to redue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic this one word says all there is to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Franco & Scott connected it to all my devices.Will not hesitate to recommend you services

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my surround sound and did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great setting up sound bar and perfect sound and location and connecting to TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crew did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job of hooking everything up and placing things around the room to provide a full rich sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able mount my new sound system and connect everything to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the current TV's is at best fair. Glad we invested in a sound bar to enhance the overall sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the guys setup two pairs of speakers on my deck and in my garage. They did a great job. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed soundbar and adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and completed installation. Went above and beyond.

    I would recommend this to a friend