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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 7,928 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job troubleshooting the original setup. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad did a really good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great. Love the sound. The TV and sound bar work good together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent told us that our port on the tv was bad and could not be repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fast friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service and the sound quality was good. The product was well built and looked good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and I was amazed with the sound quality and it appears to be well built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!! Very friendly and professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv & sound bar. We had the wires hidden and the did a fantastic job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add On Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew exactly what to do and was experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV mount takedown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and careful! Removed my TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geeksquadnumberone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Looks professional installed and completed in a timely manor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for our television. Watching a movie is theater quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt & Rowel Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel and Matt were able to connect our sound bar and streaming device adapter to perfection!!

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my external speaker by using an analog instead of hdmi but it was very expensive for 1 hours work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of this LG sound bar. I would recommend this product to anyone interested in having great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our sound bar. He was prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived and did everything I needed. They explained the process and made it easy for me to understand. I would recommend the squad to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes a great sounbar the best sounding on the market

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one cable that needed to be connected got connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall with the sound bar mounted to the TV. Made sure everything was level and even with the other TV that was already on the wall. Took care in hiding the wires fit a professional finish. Steve was the , and he was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael was great! Very knowledgeable and great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional, knowledgeable & efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! They had to replace a defective sound bar and install a better quality cable.

    I would recommend this to a friend