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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad did a really good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great. Love the sound. The TV and sound bar work good together

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a center channel to speakers and made sure the sound was perfect before leaving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great crew for set up, but had follow up issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful crew came to install. They provided great suggestions in mounting. However, we needed to have two more follow up visits to resolve the issue of the soundbar disconnectingto the WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Gus & Team are the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus & Team were fantastic!! Excellent customer service and very polite!! Explained everything well, and made sure I understood how to use equipment. Made sure that everything was clean and how it looked when they arrived, left nothing behind. I would definitely use them again. Even Taylor at the Canyon Springs store was AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind courteous and professional. All of the problems with my multiple electronic products were addressed and handled with ease. Thank you Geek Squad !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new sound bar adds a great high sound to the the house.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Help. Sound bar not working correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is not working correctly!! Please help!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio setup without a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly set up my new TV and Ultra 4K with my existing surround sound. Calibrated the speakers and it sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able mount my new sound system and connect everything to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time; were very helpful answering questions and completed installation in record time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two old people in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a wonderful job in setting up the sound system and the tv. They showed us how to use it, and gave us some tips on how to break it in by not going over 50 % volume for a while. The geek squad is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equipment neatly and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment very neatly and made awesome suggestions during the process

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and I was amazed with the sound quality and it appears to be well built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fast friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service and the sound quality was good. The product was well built and looked good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Samsung Sound Bar--Excelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps from Geek Squad that installed my new Samsung Sound Bar were fantastic. Professional, courteous, patient and knowledgeable. I could not have asked for better service. On a side note, I recall that these two Geek Squad reps were from the Osceola County (Kissimmee?) location. Great guys to deal with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Prompt installation of sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed my sound bar and had it working in a short length of time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Service was wonderful. You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set everything up quickly. Very knowledgeable. Everything works perfect. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job in setting up the sound bar to my 85" Sony Bravo. No way I could even come close to what they accomplished .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    tec did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad took down my old sound system. and then set up the new sound Bar and show how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall they do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure which review this is for as the geek squad has been to my house at least three times. Good points is they try and make you happy, bad thing is they leave a message on phone and tell you to call them but when you do they do not return call so that defeats the purpose of leaving message. If you are not going to do what you say you are going to do then do not offer service. also not sure why it always takes a week to get out to home to do service. from my buy experience to happiness with all the services i paid for was over a month. cheers

    I would recommend this to a friend
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