Customer Ratings & Reviews

The agent came out and found that I had damaged the optical input on my tv therefore, connections could not be made. He was on time/early and was most courteous, professional and friendly. I highly recommend him and the Geek Squad for a professional and reasonably priced service, even though they were not able to complete the task

Bruce came with a gregarious personality and lots of knowledge. He did what he was supposed to do and answered questions we had about other type of tech issues we were having. He promised to return with new product for us to purchase (google wifi mesh) in the next week.... he never followed through even though we texted back and forth... it all started out perfect but was disappointing in the end.

agents did all the work as always kind caring make me understand what is happening with my tv

I had to have many followup visits after the initial installments of a TV and a surround sound receiver for various reasons -- settings not working on the TV and/or receiver. The Geek Squad crew and the outside agent that was sent the last time did their best to connect and/or address the issue(s). There's some sense of peace of mind knowing I can reach out and book an appointment as the need arises. And they pretty much kept to the appointment time and kept me in the loop as to their arrival times.

Great to have a technical group of personnel with outstanding knowledge of different equipment in one location.

This sound bar is the closest you can get to surround sound with out all of the trouble of installing numerous speakers.

They always do an incredible job, very professional, explained everything throughly

Great sound. Geek did a great job of installation. Nice volune range and bass.

no problems with the installation or or device hookups. done quickly.

Complicated for me,easy for the Geek Squad! Neat and efficient installation.

Geek squad guys were fast , thorough and did a great job Thank you

Explained setting to me I didn't understand. Great help.

They did a great job very professional and knowledgeable and made sure everything was right.

NICE PRODUCT USE IT SURE BESTBUY TEAM GOOD WORK U

I wanted the sound bar mounted directly under the TV. I had purchased a kit recommended by an I store Best Buy rep. The on-site tech explained that kit would have the speakers pointing towards the floor and suggested we use the brackets included with the kit instead. I didn’t realize there were wall brackets included with the speaker bar and the final install worked out great. I’ll be returning the separate mounting kit that I purchased

They were very professional and I appreciated their observance to the COVID-19 rules

At first I was going to install my new sound bar myself, but so glad I had the Geek Squad handle it ! They are so much more familiar with the interface with my new tv and I’m sure I would have struggled to accomplish what they did quickly and professionally. They also had suggestions on placement from my original sound bar which made much more sense and looks much better

It is amazing sound bar. It sounds like your at the movie.

Got my Sonos soundbar, sub, and 4 Play1 speakers synched with my 86 inch screen. Booming sound.

The Geek Squad came and synchronized this unit and it sounds absolutely amazing