Customer Ratings & Reviews

Ron L was great. He knew his job. He installed the 65" Sony and the Sound Box. Ron installed both units in less time than the two yokels that were here a month ago. I recommend Ron L. I had two poor installers, from the Geek Squad, in Dec 2021, they brought and installed the incorrect Sony. I do not recommend these guys.

connected my tv and soundbar thank you so much. jose was very nice.

Called ahead, on time and very nice. Only reason for not giving a 5 star is they knew why they were coming out in advance. When they were here, they recommended getting a universal remote. I asked if they had one that I could purchase bc I would have purchased it. The response was no, you would have to purchase it then call us back. Lost additional sale

much better sound. Agent was very experienced and expert unlike me wish he lived next door

Caleb connected this for me too and the sound is great and very easy to use.

Geek squad did an excellent job on my audio setup along with my tv mount. Everything sounds good.

Hooked up our new Sony receiver to all of our components and surround sound is great

Agents connected to my TV.Has a great sound to it.

The agents were extremely knowledgeable about the new audio equipment and how it would interface with the rest of our system. They were very fast at setup, yet they took their time explaining everything so that we could operate the new system without any problems. We are so happy that we had Geek Squad install for us. We are enjoying our system more because they made it so easy for us to operate!

Geek squad installed all of my devices. Great job.

the agent installed my TV and sound system he was nice he explain to me how to use it

Responsive and came on time. Had some issues attaching speakers to stands (speakers too heavy for stands).

I always appreciate the guys/gals from the Geek Squad. They did an amazing job setting up my soundbar. They're knowledgeable and set up my system to my specifications exactly. They're always friendly and I always enjoy chatting with them!

I wasn't quite sure how the service would go but once he called me and explained to me what he was going to do after I told him what my issue was he came over even earlier than I expected he wore a mask as well as ourselves and my household and he explained everything very thoroughly and even explained it to my teenage son we're very happy with the service thank you so much.

Sound bar not working with remote have to use buttons on sound bar it’s self

Nice job and very helpful when they were here to fix the tv.

When the Geek Squad came out to set up our new audio system to link to our entertainment system and universal remote, I wasn't too sure how well it would go. Our last system had major problems--the audio would increase to maximum level all on its own with the use of a remote, so we had to often manually adjust it. The Geek Squad technician had no problem setting up our new system. It now works like a charm...haven't done anything manually with it--EVER! Thanks guys!

Agents successfully mounted and connected all devices

Very helpful and knowledgeable. They helped me set up surround sound and explained the remotes functions.

I got frustrated few times because they keep getting my address and time wrong. Eventually they came Service was great