Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7919 reviews
(7,919 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently replaced my entire entertainment system, which included a receiver and surround sound. I purchased the Geek Squad set-up services for everything and WAS SO GLAD I DID. It would have taken me an incredible amount of time to get it right, .... if I ever did. The folks that came to my house took the time to explain what they were doing and make sure it worked just right. Couldn't be happier. It is worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my TV very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who provided me with service was prompt, very professional and resolved the problem I had in short order and for which I was very grateful.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad intall TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents install several TVs and connected them to sound equipment. Great job!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
So grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best. Friendly, quick and helpful. Will always use them.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last time we had someone install a TV, Blu-Ray and wifi we had extra wires everywhere. Also had to have a page of instructions on how to use. This time the Geek Squad came got rid of the extra wires, made suggestions about other items we had. They hooked up 4 items seamlessly and only have to use 2 remotes one of which is for the DirecTV box. They even moved the old TV and other items to the other room. Recommend them highly!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.connected my tv and soundbar thank you so much. jose was very nice.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Fixed sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Arrived on time, fixed problem, answered questions and corrected a few things for me.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents added a fire stick and sound bar and did a great job and showed me how to use it.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Good. Expensive but good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an excellent job.They were very nice and no question was a dumb one. Expensive but great service.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents successfully mounted and connected all devices
I would recommend this to a friend Rated 5 out of 5 stars
Thank You Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was kind courteous and professional. All of the problems with my multiple electronic products were addressed and handled with ease. Thank you Geek Squad !
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Hooked up everything and made it work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech also hooked up our new TV to the antenna, Wii game, DVR player and sound system. It all works!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great peopie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came over to setuo my system were great. Explained everything and were very helpful.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
The geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was excellent! I would recommend the Geek Squad for your needs.
I would recommend this to a friendRated 5 out of 5 stars
The geek squad installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys quickly had my device hooked up and programmed, ready to go.
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 3 out of 5 stars
Geek Squad didn't install sound bar correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.
This review is from Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, courteous, knowledgeable. Explained system to us , answering all our questions
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job and very helpful when they were here to fix the tv.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Set up on audio headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks squad set up was fast and very well done. They took time to explain everything that was done.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy's Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up our sound bar in an instant without any trouble.
This review is from Soundbar Setup
I would recommend this to a friend