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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 7,896 reviews
  • Rated 2 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is disappointing. The seemed to be in a hurry and really didn’t give the guidance and instructions that I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Theatre quality sound…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!,what a good decision to add the sound system!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job with sound bar. Very helpful with instrhctions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad connected my sound bar to my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient installation. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, nothing but professional workers. Even installed the wire mold they recommended I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERTISE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE FOR INITIAL SETUP OF TV AND EXTERIOR SOUND SPECKER SETUP.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony 65” tv and sound bar and speakers. It is amazing. The picture and sound are phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and geek squad did an awesome job. Looks and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment was very easily to put together with the other equipment

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad installed my TV and soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and soundbar and did a wonderful job

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 3 out of 5 stars

    Geek Squad didn't install sound bar correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Looked up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sounds fantastic, Geek Squad did a great job tying the TV and surround system together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician called to say she was available earlier than expected. She had the sound bar connected and calibrated quickly, then proceeded to ensure all of my devices were synced and worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Bose soundbar was quickly installed. Geek Squad made sure the soundbar software was updated. The Geek Squad member was very professional and nice to deal with in one's home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. The sound bar works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and explaining equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional employees, they did a expert installation and took the time to explain the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a great job as usual. All is working smoothly and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in setting my system up and providing best manner in which to use the different systems

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents successfully mounted and connected all devices

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    He did a wounderful job hooking up our spesker sys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wounderful job hooking up the sound system and out the door in a very short time.

    I would recommend this to a friend
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