Customer Ratings & Reviews

The agent connected the sound bar. Sounds wonderful!

The agents knew what they were doing and were really courteous and polite.

I'd had a bad experience with the Geek Squad a few years back and dreaded having them come out and set up my new receiver and TV. Brian Andrade showed up at my door and by the time he left, I was ready to adopt him. The second time he came out, he brought another technician with him and he was awesome as well. Unfortunately I didn't get his name. These guys were courteous, helpful and just all around nice guys. Give them a raise!!!

Both agents were great - professional, pleasant, and smart! They took care of surrounding areas, moving furniture with caution. They placed covers on the floor and picked everything up when done. The agents connected my TV with the sound board and the TV looks and sounds well as a result. They were done in proper time.

The agent reviewed my setup for sound and made some adjustments on my AVR

After some unanswered calls and text and unkept promises I encountered Charles. Absolutely fantastic and knowledgeable guy! Full of patience and courtesy. A great representative of your company. Others could learn from his professionalism and attention to customer satisfaction.

Arrived on time, very knowledgeable and very courteous.

They hooked up my sound bar and I am enjoying my new tv with my previous sound bar. The Geek Squad was so fun and professional in installing the sound bar. I had a Vizio sound bar and they thought it might not connect using the new Samsung Tv remote but it did!! I only need to use one remote!

They did a great job on my home theater system and very professional

The agents were great in diagnosing the issue with my sound system. it was a simple adaptation and the surround system was operational. Wyatt was extremely knowledgeable and patient in explaining so many features on my new LG TV. he demonstrated and taught me much. a very professional employee.

Geek Squad remounted my TV and sound bar quickly and very efficiently.

very good set up very good on what to do and how it works and showed me what to do

The agents were awesome - they mounted my flat-screen Tv and hooked up my speaker and cable. Worth every penny.

Love having 3 speakers, tuner and DVR connected. Sound is great. Service was great.

These techs are amazing efficient. They went right to work, answered all of our questions and showed us how to get every aspect of this amazing entertainment system.

Guys came out and knocked out even with a hot attic. Speakers look great and no wires!!

The Geek Squad employee who came out was absolutely fantastic. He got our soundbar installed and set up to our new TV very quickly. He also fixed a few things the TV installer (had been subcontracted by Best Buy as a non-Geek squad member) missed. A+ Highly recommend

Austin and his partner, sorry I can’t remember his name, were outstanding! I struggle with this kind of thing so it was great to have the Geek Squad van in my driveway and they made it look easy, and were pleasant and kind, they were really great!

Sound bar was connected professionally & in a timely manner.

The guys who delivered and set up my sound bar and sub did an excellent job! They were polite and professional and answered all my questions. They showed me how to use the equipment as well.