Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is great. Makes all the difference in the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up my new sound system very efficiently.. they were quick and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad dis-assembled old sound system connected to TV and installed SONOS products. Did neak and quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and did an excellent job, answered all my questions and made everything nice the way I wanted it. It was a very good experience and I recommend it highly, no issues whatsoever, the price was right and scheduling was straight forward. I did not know what to expect, but my expectations could have been pretty high and they would have still been met or even exceeded. Knowledgeable techs with all the tools and skills they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great teachers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in diagnosing the issue with my sound system. it was a simple adaptation and the surround system was operational. Wyatt was extremely knowledgeable and patient in explaining so many features on my new LG TV. he demonstrated and taught me much. a very professional employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad "Tyler" excellent customer service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler's customer service went above & beyond. He delivered & hooked up my new 65" LG tv. He also helped me order a blu-ray & tuner and then set a 2nd appointment to hook these new items along with my Bose speakers. He made sure I knew how to operate all before he left. I appreciate all Tyler did "HIGH FIVE TYLER"! Thank You!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service techs really know their stuff, Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, fast effective and proficient . I signed to use them fir everything all year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Highly Knowledgeable Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an awesome job in connecting my sound bar. They went above and beyond in taking the initiative to mount my soundbar and explain all instructions to me in detail. Extremely knowledgeable and professional crew. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my optical connection for my new Sony 55 inch 900F. Although I could have done this myself, The charge was nominal, and prevented me from having a return paid visit to guarantee that my sound system worked. If you are spending that much money for a TV, why would you not want to make sure everything worked. Geek Squad performed this service with no issue whatsoever & within a timely basis.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth install very helpful and knowledgeable I love my Geek in Home install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys gave me a time window as to when they would be at my home, then called when they were about 5 minutes away to tell me where they were at! They installed and setup my TV and home theater sound system in no time. At all times both of the guys were very professional and courteous, all the while showing me all the stuff my new tv and sound system could do! Would definitely use Geek Squad service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took the time to make sure everything was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent setup of my sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent setup of my sound on my new audio video receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel is a great geek squad agent. Very knowledgable about products & highly recommend him

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver re-installed & reprogrammed remote

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fabulous job. He was able to do what others had failed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set up my sound bar and sub did an excellent job! They were polite and professional and answered all my questions. They showed me how to use the equipment as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek a squad who provided this service were extremely knowledgable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, connection, and speed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were great - professional, pleasant, and smart! They took care of surrounding areas, moving furniture with caution. They placed covers on the floor and picked everything up when done. The agents connected my TV with the sound board and the TV looks and sounds well as a result. They were done in proper time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Scotty and Logan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (Geek Squad) know what they're doing. Great job, thanks.

    I would recommend this to a friend
Sponsored