Customer Ratings & Reviews

The Geek Squad did a great job setting up a new Denon receiver and surround sound package

The agents installed my received and connect it to all my devices

The agents mounted the tv fairly quick and everything was done like a pro. I'm very satisfied with the job and I was given good recommendations to set it up better.

Geek Squad set up my new Samsung TV and sound bar. As I watched the technician I was glad that I had not decided to do this myself. First time having a "Smart" TV and it was great to have an expert show me all the new options and how to access them. Having the remote programed was a bonus.

Good connection of sound at to tv but poor explanation of how it worked

The geek squad delivered and installed the TV snd sound bar quickly and completely including the extra bits for the sound bar they introduced us to our new system and answered all our questions at he time. (we now have couple additional questions and will contact them about those) Problem: TV manual is only on-line, evidently.

The 2 service people were on time, courteous, informative and overall service at its best. I have had great experiences with the Geek Squad members thru the years on delivery of new apppliances and TV's,

I'm not tech savvy at all, the installer made my purchase worth wild.

very good set up very good on what to do and how it works and showed me what to do

Eric, Geek Squad agent set up our Bose System and explained everything to us. We are both seniors and not up to date with all the new Technology. He was patient & very helpful. Eric is a valuable asset to your Company. Thank you Geek Squad!

Satisfied with the service. Thank you. Will return to best buy in the future.

Quick and helpful clean work and answered all my questions

Love having 3 speakers, tuner and DVR connected. Sound is great. Service was great.

We’re able to re-connect sound bar that hadn’t worked for months.

The agents did a great job connecting the surround system.

The agents did a great job installing my soundbar system to my Tv

I'd had a bad experience with the Geek Squad a few years back and dreaded having them come out and set up my new receiver and TV. Brian Andrade showed up at my door and by the time he left, I was ready to adopt him. The second time he came out, he brought another technician with him and he was awesome as well. Unfortunately I didn't get his name. These guys were courteous, helpful and just all around nice guys. Give them a raise!!!

Dustin got my soundbar set up, showed me how to load apps, set up a music app for me, helped me setting up antenna stations and handled several other items for me. I found him to be knowledgeable, professional, personable and extremely helpful.

Geek Squad arrived at agreed time. Very professional and knowledgeable. Evaluated old device to confirm it was not working before installing the new soundbar. Great customer service.

INSTALLATION DONE QUICKLY AND PROFESSIONALLY--AND AS ALWAYS VERY PLEASED