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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 7,896 reviews
  • Rated 5 out of 5 stars

    Annual fee for geek tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Roku to be setup by Geek Squad..not a sound bar. Too soon to evaluate since I haven't used it. Will know it it's okay or need to upgrade due to paying Annual fee to Channel 8. Geek tech is excellent., The annual fee for service is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent very knownable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my setup for sound and made some adjustments on my AVR

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad set up sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad remounted my TV and sound bar quickly and very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my sound bar really quick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing and were really courteous and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad installed my received quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my received and connect it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great professional and supportive help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job and explained everything to me. Everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and helpful clean work and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are a real plus to the sound of the TV and the Geek Squad did a good job installing them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most helpful in hooking up our new electronics and helping us know exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installation was nicely done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting the surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two very good Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never been disappointed with our Geek Squad tech providers. They are always so helpful, knowledgeable and help make the install so stress free. Matt and Reese made our lives so much easier. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he had no difficulty sorting through the multiple wires which I found baffling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV ansd sound bar fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks quickly set up my TV and sound bar. They were polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was the best,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy at all, the installer made my purchase worth wild.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re able to re-connect sound bar that hadn’t worked for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy geek squad was quick & fast & explained everything! exactly what I want & the price I wanted to pay!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of our home theater audio was excellent. Care was paid to installation and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my soundbar system very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my soundbar system to my Tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with tv ultimate sound bar. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! I couldn't figure out a pretty simple issue, but they didn't make me feel like a total idiot. In fact, they complimented me on the overall setup. Will definitely use them again when I get in over my head. Which is about every six months, lately. Thanks, again, Best Buy, for the Geek Squad. Start sending these guys back to work!

    I would recommend this to a friend
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