Customer Ratings & Reviews

Getting this wireless system set up was smooth and very convenient using “the Squad” Highly recommend using them to set up your new systems to get the best quality

Technician was very professional and I’m happy with the work that was done. They listen to what I needed and set things up accordingly.

My agent was very professional when installing my soundbar. He was very friendly and had a great personality, I am so happy with my soundbar. Its amazing , the sound is wonderful.

Purchased a Zbox TV Soundbar from the Washington, UT Best Buy as a gift for my sister who lives 5 hours away. The Best Buy sales assoc. arranged an appointment for a Geek Squad Agent working out of a Best Buy near my sister’s residence to deliver the Zbox, install it, and ensure that my sister, who is hearing impaired, understood how to operate and adjust the speaker and the remote that came with it. The Geek Squad device set up appointment went very well. The Geek Squad Agent arrived exactly when he said he would, installed the soundbar quickly, and spent quality time explaining everything my sister needed to know to be able to adjust the remote and speaker output. She is now happily able to hear and enjoy tv program conversations. She summed up her experience with the zbox and the Geek Squad setup as EXCELLENT.

David and the rest of the crew at my house did a fantastic job! Although I had some difficulties getting the person setting the appointment to understand what all I wanted done, David gave me a pre-service appointment call, went over it all, and advised me what to expect. My confidence increased timmediately. They installed 3 TV’s, 2 sound bars, and set up all with internet, Roku, and Hulu. They answered all my questions, set things up considering how my family will use it, and patiently made sure I knew how to work everything before they left. I highly recommend David & the crew! Professional, efficient, courteous abd friendly! Fantastic job!

The installation went very well. He knows his products and how to get them up and running quickly. Very happy with the process.

Very Happy with the Sound and the set up, the Geek squad did a wonderful job in my home. on the other hand the in store service for my computer is ABSOLUTLY TERRIBLE. They only thing they will do is tell you computer is to old and buy a new one.

Outstanding job by the Geek Squad. They explained all the systems and options. They also made sure we understood how to operate and change the settings.

Outstanding installer. Extremely knowledgeable, friendly and efficient. He made my wife and I wish all our home service calls were by Geek squad members if he is representative of it's members.

Fraya and Andrew did a great job. They were professional, friendly & cleaned up after install. Highly recommend!

As a total tech member i receive several benefits. One us deluvery and set up on most products. The soundbar was set up by qualified geek squad folks who were motivated to work and wanted to here and enjoyed what they do. Both had worked at best buy several years each. They were in and out and everything was done well. I am a best buy fan and recommend geek squad to anyone needing tech stuff done. Oh yes the sound bar is better than the more expensive one i replaced.

The geek squad that set up my tv, stand and sound bar was excellent. He came in the time frame and was very efficient setting up the unit. Unfortunately he couldn't remove my old tv because it was too large and heavy for one person. I had told them it was a tube unit...only 25 inch set but the old units are heavy. I needed an additional appointment to have it taken away which was a little inconvenient

Im glad i choose this sound bar. Its sounds good. It is very clear and not choppy

Very beautiful sound and very innovative, technology, easy to use great performance

The two installers knew exactly what they were doing and were above to mount and connect the tv and sound bar quickly. The final product was professional.

The service guys installed the sound bar with the Samsung TV installation. The installation went well. Excellent customer service.

Purchased Bose surround sound speakers were connected to a Bose soundbar. I gave an average review because I did not know enough about the Bose technology to ask intelligent questions at the time of initial installation. Because the sound quality was poor I needed to schedule a second visit from the Geek squad to evaluate and educate me. Sound was improved. When shopping for speakers do lots of research, ask lots of questions and see the equipment in use at the store so that you have a better idea of what you are getting into. I have no complaints with the Geek Squad, they have been very helpful.

Very happy with the installation. It was quick and sleek and very professionally done.

I had some trouble connecting my system together. Had the Geek squad come in. He connected it in a very short period of time, showed me how to navigate the system and answered any of my questions. Very happy with the service. Thank you.

I would give a 10 star if I could. These folks expertly hung my 65 inch tv with a mounting unit I purchased from BB. I absolutely love my annual tech membership!