Customer Ratings & Reviews

I could have easily set this up myself, but the techs were more than happy to do it while they were there.

The agents installed a new sound bar by disconnecting old devices then connecting the sound bar to our smart television. They performed the service quickly and organized all our old equipment that they disconnected by rolling up the cords then neatly placing all items together so they were easy to store.

I'd had a bad experience with the Geek Squad a few years back and dreaded having them come out and set up my new receiver and TV. Brian Andrade showed up at my door and by the time he left, I was ready to adopt him. The second time he came out, he brought another technician with him and he was awesome as well. Unfortunately I didn't get his name. These guys were courteous, helpful and just all around nice guys. Give them a raise!!!

hooked up my new tv and programmed it to my liking

We were extremely pleased with the service we received, have used your service several times in the past few years, and have always been pleased, Thank you.

The guys were great and even made sure that his sound was just like he wanted it.

My TV and all other devices was hooked up with in a few hours

The gentlemen who did my install and programming were excellent

When he arrived he had the the he needed to connect my TV. He was very polite and had all his safety protection on. He was very knowledgeable on what he was doing and took his time to make it was done correctly. He went through everything with on how to operate the remote and he did a fantastic job on making sure you could not see the cords.

Installed my new receiver and surround sound speakets without a glitch

Polite, knowledgeable, did not hurry through the process. Was a very pleasant experience and definitely know more about my TV because of his willingness to explain things to us. Would definitely recommend him to my friends.

The Geek Squad got everything set up and working properly. Our old DVD player wouldn’t work, and they recommended one that they had i the truck, and got that set up, along with an indoor antenna. NOTE: We did not purchase a Soundbar.

Geek squad was on time and he was very knowledgeable and provided instructions

Our technician knew how to set up our stereo system and TV in a fast and professional manner. He also explained how to work both with the remotes. However, I could not find the 4th speaker for him and now I have found it, so we will soon be setting up another appointment for the speaker and to also look at our printer. Thank you in advance.

Several components were connected to 75" tv. Sounds like I am in the theater! Worth every penny.

Geek squad come out hook up my sound bar quickly but loved there work.

Our family room sounds like a theater. The techs set everything up wonderfully. We couldn’t be happier with our purchases.

Good sounds in a good shape and size speaker. Excelente

Most of the time when I have Geek Squad come by to install new tech, I have absolutely no problem with my installers. This time, that was not the case. I asked to have a new Samsung soundbar installed to improve the sound from my Sony TV. Yes, it's a fairly simple install, but honestly, I wanted to ensure it was connected properly to avoid any issues. When the agent arrived, he did the setup, but he failed to check all the components -- specifically, the remote control. I shouldn't say he failed to check it; he did. AND IT DIDN'T WORK. The remote wouldn't increase or decrease the volume, it didn't change the volume on the subwoofer, and he couldn't get it to change to different presets. He kept pointing the remote at the soundbar -- nothing. After about 10 minutes, he shrugged his shoulders, declared it done, and left. I spent the rest of the holiday season becoming increasingly frustrated with the soundbar and recently returned it. Had the Geek Squad agent finished the job or admitted the remote wasn't working properly, I might still have the soundbar I had wanted in the first place. Very disappointed in Geek Squad.

It was a simple set up and field agents answered a few questions I had.