Customer Ratings & Reviews

Geek squad install device for me very nice and professional.

Still having issues with conflicts between the Samsung TV and Samsung Sound Bar. When connected using a eARC HDMI Cable the TV drops out periodically. Appears to work using a optical cable but then I loose all the benefits of using a high speed HDMI connection.

Great service! I had ordered a soundbar that did not work well with my TV. I ordered a different one as an exchange. The old one was removed and returned while the new order was installed efficiently and works great!

The agents that came out and connected and set up my new LG TV and sound bar, it ALL WENT VERY GOOD IN THE SETUP. From what they did, it went differently from what I was expecting so IAM VERY GLAD THEY DID IT.

The agents mounted it and connected it to my device

The Geek squad young man installed it and went the extra mile that DirecTV didn't and got me in complete control with one remote instead of two. Now that's personal care customer service.

The agent programmed the two Samsung TVs with the sound bar.

Best Buy is the best! We would never be interested in dealing with any other retailer on purchasing TV’s, refrigerators, stoves, ring equipment, etc. Geek Squad genius’s when we need them the best security.

Aaron arrived early for my Geek Squad appointment, cleaned up the area when he was finished, and asked for my input as to what we expected to achieve with the set-up of this sound system. He then made recommendations which improved upon my initial ideas, and set-up everything flawlessly. We are very happy with Geek Squad services and will highly recommend them to our friends and neighbors for both value and expertise.

The team that installed and set up our new sound bar system were awesome. They were polite and professional. They addressed any concerns we had and answered our questions

Geek squad installed TV and sound bar/subwoofer. They were knowledgeable, efficient and personable. They were patient answering questions and made sure we were comfortable with our new smart TV. They even responded to a text with a question after they left our house.

Went the extra mile to make sure that my system was exactly the way I wanted it.

Professionally done and with a fun personality. Would highly recommend

Agent prompt, reviewed remote setup/instructions, courteous and cleared all packaging.

I was amazed by the technicians professionalism. Exceptionally well executed.

The bestbuy tech team connected my 65” Samsung to a corner wall mount and were great working with me on the exact height and placement so it was just like I wanted. Then they hooked up the audio system, DVD, cable, and programmed a new Logitech remote. They explained it all to me and made sure everything worked before they left. All cords were hidden and it works great.

Kyle and team installed the Sonos sound bar, base module and rear speakers. Great job done with respect, professionalism, and the urge for customer satisfaction.

Geek Squad agents mounted the TV and made all necessary connects to the accessories. Both agents were very polite and professional. When the install was completed, they took the time to explain what was done and then proceeded to show how everything worked, I was very impressed.

geek squad staff came to install and swap out a couple of blown in ceiling sonos speakers. they were very knowledgeable, professional, and curtious. Upon completion of the work they tested everything out and the speakers sounded great. I would highly recommend them and use them for future jobs.

Did a good insulation for me. I would recommend a friend to use the service.