Customer Ratings & Reviews

set up my unit perfectly in short time and cleaned up after

Very good people - professional and knew their job

The Geek Squad got everything set up and working properly. Our old DVD player wouldn’t work, and they recommended one that they had i the truck, and got that set up, along with an indoor antenna. NOTE: We did not purchase a Soundbar.

Javier and his helper were both extremely professional and very knowledgeable. They explained everything exceptionally well and even communicated that we can contact geek squad and ask for him if we had any questions. We haven’t had any problems and are very thankful to him.

Sound bar was hooked up quickly and works great. Probably should have had the Geek Squad check more channels to make sure sync was correct but I'm working through that.

Nate texted me when he was 10 minutes away, and arrived on time. He had everything he needed, which was mostly his own expertise. He set up the audio for my TV/Receiver in pretty smooth fashion, even though the receiver had some presets that puzzled us both. He worked through them and had us set up in no time. Great work.

The installation did not happen. The universal wall mount contained fine print that identified that it would fit 'most' tv's. I happened to have the one the it did not fit. The technician did all he could to call to get me a refund for the visit. I was satisfied with the customer seevice.

We have never been disappointed with our Geek Squad tech providers. They are always so helpful, knowledgeable and help make the install so stress free. Matt and Reese made our lives so much easier. Thank you!

TV and sound bar perfectly installed. Prompt appointment time.

Geek squad arrived the Saturday after Thanksgiving. We were in the midst of decorating our tree. 3 yr old Granddaughter helping. More family members arrived. Unfortunately, I do not have their names, but the two young men called the Geek squad did an excellent job despite all the activity going on in our house! We are now enjoying our surround sound when we watch movies on our new TV! Thank you!

I had to schedule out about a month but the ease of service, professionalism and knowledge was worth the wait. I also received status of the tech online and they called in advance. Both tech were very professional and efficient installing my TV and setting up my sound system.

I purchased an entire entertainment system for my family room. Geek Squad came out the following day to install a receiver and sound system. Within an hour they were done! Could I have done this job myself? Yes but I might still be working on it. Geek Squad was thorough, complete, professional. I am completely happy customer!

The Geek Squad were extremely professional in connecting my stereo equipment, speakers, fire stick and programming remotes for my easy use. They educated me in the use of my system and how to navigate from one to the other. More importantly, they left me a business card in order to for me call if I run into any problems. I was totally satisfied with their service and professionalism.

After insisting near voice sync was not suitable, Geek tech eventually switched out some hookups and now tv/sound bar is performing as designed to do. I was very frustrated that it took 3 visits to get it right, but i do appreciate your management's willingness to stick with me during the failures Thank you Ken Plunk

The agents went above and beyond. The sound is great

the agents mounted and set up my television and sound bar. Things were working well when they finished the job, however, after a few days we needed for them to come back because soundbar was not receiving sound. we were informed we needed a new sound bar. I was a little annoyed. Brought new sound bar it was installed and and so far so good.

Tech was polite helpful and knew the product that was being set up

Polite, knowledgeable, did not hurry through the process. Was a very pleasant experience and definitely know more about my TV because of his willingness to explain things to us. Would definitely recommend him to my friends.

Geek squad rep arrived on time and set up my audio system. The sound is great.

The annual contract with the geek squad is an outstanding value. They have done so many things for me both in the store and in my home during this year. The set up of my very good but aging stereo system was fantastic. I was impressed that they even know how to set up an older model. I can’t recommend the geek squad highly enough.